At a Glance
- Tasks: Help customers plan their dream holidays and achieve sales targets.
- Company: Exciting travel agency with a passion for adventure.
- Benefits: Health insurance, discounted holidays, and cashback incentives.
- Other info: Flexible hours with opportunities for personal growth.
- Why this job: Combine your love for travel with a rewarding career in sales.
- Qualifications: Enthusiasm for travel and a desire to learn.
The predicted salary is between 22000 - 28000 £ per year.
Position Location: Suffolk, IP11 7AB. We are open to Full‑Time and Part‑Time applications. Saturday work is required on a rota basis.
Job Overview: In this role, your industry knowledge, energy, and genuine love for travel are fundamental to driving meaningful impact and achieving outstanding results. You will play a key role in generating sales across our full range of Retail Travel products, supporting our ever‑growing client base with expertly tailored travel solutions.
Responsibilities:
- Report to the Branch Manager.
- Liaise with customers in branch and via telephone regarding queries and bookings.
- Meet branch and individual sales targets.
- Offer customers a high level of customer care and adhere to service standards.
- Contribute to team discussions and present new ideas to improve sales.
- Assist with arranging events and customer evenings.
- Handle general office administration.
Qualifications: We are looking for candidates with a thirst for knowledge and learning in the travel industry and a commitment to continuous personal and professional development.
Benefits:
- Axa Health medical and life assurance, discounted holidays and cruises.
- BUPA medical and life assurance, discounted holidays and cruises.
- Retail discounts and cash back incentives through our Boost Benefits scheme.
- Retail discounts and cash back incentives through our MyBenefits scheme.
Equal Opportunity & Accommodations: We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any reasonable adjustments as part of your application and interview process.
Travel Consultant: In-Branch & Phone Sales + Travel Perks in Felixstowe employer: Fred. Olsen Travel
Join our dynamic team in Suffolk as a Travel Consultant, where your passion for travel and customer service will thrive in a supportive and inclusive environment. We offer competitive benefits including health assurance, discounted holidays, and opportunities for personal growth, all while fostering a culture of collaboration and innovation. With flexible working options and a commitment to employee development, we ensure that every team member can achieve their full potential while enjoying the perks of the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant: In-Branch & Phone Sales + Travel Perks in Felixstowe
✨Tip Number 1
Get to know the company inside out! Research their travel products and services, and be ready to chat about how you can contribute to their success. This shows your genuine interest and helps you stand out during interviews.
✨Tip Number 2
Practice your sales pitch! Since this role is all about generating sales, think of ways to showcase your skills in a fun and engaging manner. Role-play with a friend or family member to get comfortable with selling travel solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the travel world with us.
We think you need these skills to ace Travel Consultant: In-Branch & Phone Sales + Travel Perks in Felixstowe
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share personal experiences or destinations that have inspired you. We want to see that energy and enthusiasm for the industry.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in sales and customer service, and how it aligns with our mission at StudySmarter. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Fred. Olsen Travel
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, current travel trends, and the products offered by the company. This will not only help you answer questions confidently but also show your genuine passion for the industry.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met targets in the past. Think of specific examples where you went above and beyond for a customer. This will demonstrate your ability to drive sales and provide excellent customer care.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would handle customer queries or bookings over the phone and in person. This is a great way to showcase your communication skills and customer service approach.
✨Bring Ideas to the Table
Think about ways to improve sales or enhance customer experience before the interview. Be prepared to share these ideas during discussions. This shows initiative and a commitment to contributing positively to the team.
