At a Glance
- Tasks: Help customers plan their dream holidays and provide expert travel advice.
- Company: Exciting travel agency in Felixstowe with a passion for adventure.
- Benefits: Health insurance, discounted holidays, and retail perks.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Turn your love for travel into a rewarding career while helping others explore the world.
- Qualifications: Enthusiasm for travel and a desire to learn about the industry.
The predicted salary is between 20000 - 25000 £ per year.
Position Location: Suffolk, IP11 7AB. We are open to Full‑Time and Part‑Time applications. Saturday work is required on a rota basis.
Job Overview
In this role, your industry knowledge, energy, and genuine love for travel are fundamental to driving meaningful impact and achieving outstanding results. You will play a key role in generating sales across our full range of Retail Travel products, supporting our ever‑growing client base with expertly tailored travel solutions.
Responsibilities
- Report to the Branch Manager.
- Liaise with customers in branch and via telephone regarding queries and bookings.
- Meet branch and individual sales targets.
- Offer customers a high level of customer care and adhere to service standards.
- Contribute to team discussions and present new ideas to improve sales.
- Assist with arranging events and customer evenings.
- Handle general office administration.
Qualifications
We are looking for candidates with a thirst for knowledge and learning in the travel industry and a commitment to continuous personal and professional development.
Benefits
- Axa Health medical and life assurance, discounted holidays and cruises.
- BUPA medical and life assurance, discounted holidays and cruises.
- Retail discounts and cash back incentives through our Boost Benefits scheme.
- Retail discounts and cash back incentives through our MyBenefits scheme.
Equal Opportunity & Accommodations
We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any reasonable adjustments as part of your application and interview process.
Travel Consultant (Felixstowe) employer: Fred. Olsen Travel
As a Travel Consultant in Felixstowe, you will join a vibrant team that values your passion for travel and commitment to customer care. Our supportive work culture fosters personal and professional growth, offering comprehensive benefits such as health assurance and exclusive discounts on holidays. With opportunities for continuous learning and a focus on inclusivity, we are dedicated to making your career both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Felixstowe)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the Travel Consultant role. Highlight your passion for travel and customer service.
✨Tip Number 3
Stay active on social media! Follow companies you’re interested in and engage with their posts. This shows your enthusiasm and keeps you in the loop about any job opportunities they might post.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there!
We think you need these skills to ace Travel Consultant (Felixstowe)
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share personal experiences or trips that have inspired you. We want to see that energy and enthusiasm for the industry.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Travel Consultant. Mention specific retail travel products you've worked with or any relevant customer service experience.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fred. Olsen Travel
✨Know Your Travel Stuff
Brush up on your travel knowledge before the interview. Familiarise yourself with popular destinations, current travel trends, and the products offered by the company. This will not only show your passion for travel but also demonstrate that you're ready to engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This is crucial for a role that involves liaising with clients and ensuring they have a great experience.
✨Be Ready to Discuss Sales Strategies
Since meeting sales targets is part of the job, come prepared with ideas on how you would approach sales in this role. Think about how you can tailor travel solutions to meet customer needs and how you might contribute to team discussions on improving sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
