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For Companies At a Glance
- Tasks: Lead a dynamic admin team and elevate customer service standards daily.
- Company: Established travel company in Ipswich with a focus on customer experience.
- Benefits: Permanent full-time role with opportunities for growth and development.
- Why this job: Make a real difference in customer service while leading a passionate team.
- Qualifications: Experience in administration and people management, with strong organisational skills.
- Other info: Join a supportive environment that values teamwork and innovation.
The predicted salary is between 28800 - 43200 £ per year.
A well-established travel company based in Ipswich is recruiting an Administration Team Leader to lead its administration team. This permanent full-time position involves overseeing daily operations, managing staff, and enhancing the customer experience.
Ideal candidates should possess administration and people management experience, be organized, and have strong problem-solving skills. The role requires effective coaching of team members and maintaining service delivery standards.
Travel Admin Team Leader: Lead & Elevate Customer Service in Ipswich employer: Fred. Olsen Travel Ltd
Contact Detail:
Fred. Olsen Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Admin Team Leader: Lead & Elevate Customer Service in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews by sharing specific examples from your past experiences. We all love a good story, so make sure to highlight how you tackled challenges and improved customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Travel Admin Team Leader: Lead & Elevate Customer Service in Ipswich
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and coached others to achieve their best, so share specific examples that showcase your leadership style.
Be Organised and Clear: Your written application should reflect the organisational skills we value. Keep your language clear and concise, and structure your application logically. This will help us see your attention to detail right from the start!
Problem-Solving is Key: Don’t forget to mention your problem-solving abilities! We love candidates who can think on their feet, so include instances where you’ve tackled challenges head-on and improved processes or customer experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fred. Olsen Travel Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the travel company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential Administration Team Leader, be ready to discuss your previous experiences in managing teams. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved processes. This will demonstrate your capability to elevate customer service.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of past challenges you've faced in administration and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
