At a Glance
- Tasks: Assist customers with travel bookings and provide tailored travel services.
- Company: Join Fred. Olsen Travel, a leading UK travel company with family values.
- Benefits: Enjoy health insurance, life assurance, discounted holidays, and cashback incentives.
- Other info: Flexible part-time and full-time roles available with excellent career development opportunities.
- Why this job: Be part of a supportive team and help create unforgettable travel experiences.
- Qualifications: Customer service skills and a passion for travel are essential.
The predicted salary is between 33750 - 41250 £ per year.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Location: Ponders Travel, 25 High Street, CB24 5NB
Benefits:
- AXA Health medical
- Life Assurance
- Discounted holidays and cruises
- Retail discounts
- Cash back incentives through our Boost Benefits scheme
Fred. Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice, and value for money. Our mission is to be a world class provider of travel products and services.
We are looking for a Travel Consultant to join our fantastic existing team. Reporting to the Branch Manager, your duties will include:
- Liaising with customers in branch and via telephone regarding queries and bookings
- Meeting branch and individual sales targets
- Offering the customer a high level of customer care and adhering to service standards
- Contributing to team discussions and presenting new ideas to improve sales
- Assisting with arranging events and customer evenings
- General office administration
As the successful candidate you will:
- Help generate sales of all Retail Travel products to our ever-growing list of clients
- Provide a specialised travel service that’s tailor made to customer requirements in line with our mission statement and values
We welcome applications from candidates interested in either part-time or full-time opportunities.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested.
Our values are:
- Customer Driven: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.
- Valuing Diversity: We believe differing views and experiences make us stronger.
- Investing in people: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.
- Winning Together: We deliver our best outcomes and results when we all pull in the same direction.
- Doing the right thing: We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.
Here at Fred. Olsen Travel we are proud to be accredited by Investors in People, and we take pride in putting our employees first.
Travel Consultant in Cambridge employer: Fred.-Olsen-Travel
At Fred. Olsen Travel, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates teamwork and a passion for travel. Our Ringwood branch provides employees with opportunities for personal growth through training and development, alongside competitive benefits and a supportive environment that encourages creativity and innovation in delivering exceptional customer service.
