Open Advert - Ipswich Head Office in London

Open Advert - Ipswich Head Office in London

London Freelance 25000 - 30000 £ / year (est.) No working from home possible
Fred. Olsen Ltd.

At a Glance

  • Tasks: Join our team to create unforgettable holiday experiences and provide outstanding customer service.
  • Company: Established travel company with a family-oriented culture and a passion for travel.
  • Benefits: Enjoy Bupa Private Medical, life assurance, discounted travel, and cash back incentives.
  • Other info: Opportunities for career development in a supportive and inclusive environment.
  • Why this job: Be part of a dynamic team that values diversity and invests in your personal growth.
  • Qualifications: No prior experience needed; just a passion for travel and great customer service.

The predicted salary is between 25000 - 30000 £ per year.

Fred. Olsen Travel was established in 1988 with family values at its heart and a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide outstanding customer service, choice and value for money through our distinct specialist areas.

With 28 retail travel branches distributed across East Anglia and the South Coast, our retail team are on hand to offer holiday advice whenever needed. We are also the UK General Sales Agents for Star Clippers, Amadeus River Cruises, Pandaw River Cruises and American Cruise Lines. Additionally, from our Head Office in Ipswich, we operate Fred. Olsen Business Travel providing a full corporate travel service and Fred. Holidays specialising in tailormade holidays in Rail and cruises, as well as Go Cruise and Travel Franchises.

Our mission is to be a world-class provider of travel products and services with a reputation for outstanding customer service, unrivalled choice, exceptional quality and value for money. Should you not see an advertised vacancy which matches what you are seeking, we also welcome speculative applications for positions in our Ipswich Head Office. These may include:

  • Travel Specialist
  • Customer Service Administrator
  • Apprentice Customer Service Administrator
  • Sales Consultant
  • Travel Services Advisor
  • And More...

Whether you have existing experience in the travel industry or not, we'd love to hear from you! To apply for our Travel Academy within one of our branches across East Anglia, Sussex or the South Coast, please visit our Careers page. Speculative applications are reviewed periodically in accordance with business needs.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

We know our people are our biggest strength, and we’re determined to continuously enhance the way we manage, develop, and lead. Here at Fred. Olsen Travel, we are proud to be accredited by Investors in People, and we take pride in putting our employees first.

Fred. Olsen Travel offers a wide range of exciting employee benefits including but not limited to Bupa Private Medical, Life Assurance, Enhanced Maternity & Paternity Pay, Discounted Travel, Cruise Concessions plus retail discounts and cash back incentives through our Boost Benefits scheme.

Our values are:

  • Customer Driven: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.
  • Valuing Diversity: We believe differing views and experiences make us stronger. By working to create a representative and inclusive business, we can deliver the right solution to our customers in the right way.
  • Investing in people: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.
  • Winning Together: We deliver our best outcomes and results when we all pull in the same direction, creating a positive team spirit where people feel valued, support each other and share in success together.
  • Doing the right thing: We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.

Open Advert - Ipswich Head Office in London employer: Fred. Olsen Ltd.

At Fred. Olsen Travel, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive and grow. Located in Ipswich, our head office offers a range of exciting benefits, including private medical care, enhanced parental leave, and generous travel discounts, all while promoting a culture that values diversity and teamwork. Join us to be part of a company that prioritises employee development and outstanding customer service, ensuring that every team member feels valued and empowered.

Fred. Olsen Ltd.

Contact Details:

Fred. Olsen Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Open Advert - Ipswich Head Office in London

Showcase Your Travel Portfolio

As a freelancer in travel and tourism, it's essential to create a stunning portfolio that highlights your previous work. Include articles, travel itineraries, or photography that demonstrate your skills and style. Potential clients love to see how you present destinations, so make your portfolio shine!

Join Travel Communities

Connect with fellow travel freelancers and industry professionals on platforms like Travellers' Insights or Meetup groups specifically for travel enthusiasts. These communities can provide leads, collaborations, and insights that can help us land gigs together!

Network at Travel Expos

Keep an eye on travel expos and industry conferences happening near you. These events are goldmines for meeting potential clients and partners. Use these opportunities to pitch your services directly to tourism companies and create lasting connections!

Leverage Social Media for Visibility

Use platforms like Instagram and Pinterest to showcase your travel experiences and insights. By creating engaging content, you’ll not just attract followers but also potential clients. Don’t forget to link back to your website or portfolio — this way, those who love what you do can find and hire you easily!

We think you need these skills to ace Open Advert - Ipswich Head Office in London

Customer Service
Sales Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Travel Knowledge:In the travel and tourism sector, your knack for creating amazing experiences is key. Make sure your application highlights your personal travel experiences, knowledge of different destinations, and any unique itineraries you've created. This tinge of your wanderlust can really make your application shine!

Build a Stunning Portfolio:As a freelance contributor, your portfolio is your best mate! Include samples of travel articles, itineraries, or any other relevant content you've produced. Showcase your writing style, depth of research, and how you engage your audience. Remember, visuals matter, too—think about including striking photos if you're pitching for travel blogs or magazines!

Flexibility in Your Availability:Freelancing means your schedule can be a bit wacky. In your application, be crystal clear about your availability—when can you start, how many hours a week are you looking to work, and if you have holiday plans coming up? Being upfront helps Fred. Olsen Ltd. know how you fit into their projects.

Tailor Your Application to Each Opportunity:Every freelance gig is unique, and we want to stand out! Take the time to tailor your cover letter and application for each role you apply for, highlighting specific experiences or skills that align with Fred. Olsen Ltd. and the Open Advert - Ipswich Head Office position. This personal touch shows dedication and that you've done your homework!

How to prepare for a job interview at Fred. Olsen Ltd.

Show Off Your Itinerary Skills

As a freelance candidate in the travel and tourism sector, you’ll want to demonstrate your ability to create engaging and well-researched itineraries. Prepare a portfolio of unique travel plans or experiences you’ve crafted, highlighting your creativity and customer-focused approach!

Know Your Niche

Travel is a broad field, so be ready to discuss your specific areas of expertise. Whether it's adventure travel, luxury escapes, or eco-tourism, know the trends and challenges in your niche and how you can offer solutions to potential clients like Fred. Olsen Ltd..

Plan for the Pitch

Freelancing is all about pitching yourself and your services. Be prepared to discuss your rates, availability, and how you communicate with clients. Have a clear pitch that highlights what makes you unique and how you can bring value to Fred. Olsen Ltd..

Stay Current on Trends

The travel industry is rapidly evolving, especially post-pandemic. Be ready to chat about current trends and travel restrictions that affect the industry. This knowledge will not only showcase your expertise but also demonstrate your genuine interest in the field to Fred. Olsen Ltd..