Fred. Olsen Ltd is seeking a Senior IT Support Analyst to deliver hands-on IT support as part of FO Digital. You will be embedded with Cloud, Infrastructure & Service Tower, serving US users and coordinating with UK/global teams, suppliers and partners.
You will improve response times, first-time resolutions and user experience, while ensuring effective escalation, communication and handovers across time zones. Reporting to the Service Desk Manager.
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Senior IT Support Analyst: End-User & Cloud Troubleshooter in Glasgow employer: Fred. Olsen Ltd.
At Fred Olsen Ltd., we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the travel operations sector. Join us to be part of a team that values strategic insight and meaningful contributions to our business success.
