At a Glance
- Tasks: Build and manage relationships with trade agents to boost sales for Fred. Olsen.
- Company: Join a family-run cruise line with over 170 years of exceptional service.
- Benefits: Enjoy BUPA medical insurance, life assurance, and discounted holidays.
- Other info: Permanent role with a company car and opportunities for growth.
- Why this job: Be part of a caring team that values positivity and inclusivity.
- Qualifications: Experience in account management and excellent communication skills required.
The predicted salary is between 28800 - 43200 € per year.
Fred. Olsen Cruise Lines is a family‑run business that has been delivering exceptional cruise experiences for over 170 years with a fleet of ships that provide intimate, friendly, and immersive voyages. As we continue to grow, we are strengthening our sales team with a field‑based Account Manager located in the North West of England. The purpose of the role is to build and manage effective relationships with trade agents, ensuring Fred. Olsen is front of mind, providing promotional and training opportunities, and achieving and exceeding sales targets for each assigned account.
Responsibilities
- Develop and nurture proactive relationships with allocated trade accounts.
- Provide account management service, including promotional and training support.
- Track and report sales performance and ensure targets are met or exceeded.
- Represent Fred. Olsen in all interactions, reinforcing brand values and market understanding.
Qualifications
- Experience in a field‑based account management role, sales, promotion, and relationship management.
- Familiarity with the cruise and/or tour operating industry is beneficial.
- High motivation, excellent customer service skills, and effective communication at all levels.
- Valid driving licence and willingness to travel extensively.
This is a permanent full‑time role, 35 hours per week, Monday‑Friday with occasional weekend work. A company car will be provided.
Benefits
- BUPA medical insurance
- Life Assurance
- Enhanced maternity and paternity pay
- Discounted holidays and cruises
- Retail discounts and cash back incentives through the Boost Benefits scheme
Our Values
- We are caring – “We trust and care for each other, our guests and our environment”
- We are positive – “We live and share a positive attitude”
- We are real – “We are always ourselves and respect others”
- We are a team – “We are more than a team; we are a family”
As an equal‑opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable adjustments throughout the application process and interview stages. If you require adjustments, please let us know.
Account Manager - North West England employer: Fred. Olsen Cruise Lines
At Fred. Olsen Cruise Lines, we pride ourselves on being a family-run business that values its employees as much as its guests. Our North West England team enjoys a supportive work culture that fosters personal and professional growth, alongside competitive benefits such as BUPA medical insurance, enhanced parental leave, and exclusive discounts on holidays and cruises. Join us to be part of a close-knit family where your contributions are recognised and celebrated, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - North West England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cruise industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with someone from Fred. Olsen, make sure to express why you love their cruises. Share your experiences or what excites you about their offerings. Genuine enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for those interviews! Research the company’s values and recent news. Be ready to discuss how your experience aligns with their mission of providing exceptional cruise experiences. We want to see that you’re not just a fit for the role, but also for the family culture at Fred. Olsen.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way in keeping you top of mind!
We think you need these skills to ace Account Manager - North West England
Some tips for your application 🫡
Show Your Passion for Cruising:When you're writing your application, let your love for cruising shine through! Mention any personal experiences or knowledge about the cruise industry that can set you apart. We want to see that you're genuinely excited about joining our family at Fred. Olsen.
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and relationship building, especially in sales. We’re looking for someone who understands our values and can represent us well!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fred. Olsen!
How to prepare for a job interview at Fred. Olsen Cruise Lines
✨Know Your Cruise Stuff
Make sure you brush up on your knowledge of the cruise industry, especially Fred. Olsen's offerings. Familiarise yourself with their fleet, unique selling points, and recent news. This will show your genuine interest and help you connect with the interviewers.
✨Build Your Relationship Skills
Since the role focuses on relationship management, think of examples from your past experiences where you've successfully built and maintained client relationships. Be ready to discuss how you can apply those skills to nurture trade accounts for Fred. Olsen.
✨Show Off Your Sales Savvy
Prepare to talk about your sales achievements and how you've met or exceeded targets in previous roles. Use specific metrics or examples to illustrate your success. This will demonstrate your capability to drive sales for Fred. Olsen.
✨Embrace Their Values
Familiarise yourself with Fred. Olsen's core values: caring, positivity, authenticity, and teamwork. Think of ways you embody these values in your work and be prepared to share relevant stories during the interview. This alignment can set you apart as a candidate.
