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- Tasks: Assist in creating engaging communications for cruise guests and support marketing initiatives.
- Company: Join Fred. Olsen Cruise Lines, a family-run business with 170 years of exceptional cruise experiences.
- Benefits: Enjoy BUPA medical, life assurance, discounted holidays, and cash back incentives.
- Why this job: Be part of a friendly team that values creativity and personal touch in marketing.
- Qualifications: Strong English skills and a flair for friendly writing; marketing experience is a plus.
- Other info: This is a full-time, fixed-term role based in Ipswich until the end of 2025.
The predicted salary is between 30000 - 42000 £ per year.
Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.
As we continue to grow, we are now strengthening our Marketing team with a Customer Communications Marketing Assistant in our Ipswich Head Office on a fixed-term contract until the end of 2025.
Within this role, you will:
- Help deliver engaging pre-arrival communications that build excitement and provide helpful information in the run-up to our cruises.
- Support the creation of email and direct mail content that’s warm, personal, and true to our brand.
- Working closely with our Marketing team and creative partners, help write, format and test communications, coordinate approvals, and contribute ideas to improve what we do.
- Play a role in reporting on performance and supporting wider marketing needs as required.
What we’re looking for:
- Experience within marketing or communications is preferred, but not essential.
- A strong command of the English language.
- A flair for clear, friendly writing.
- Excellent organisation and time management.
This is a temporary, full-time role, working 35 hours per week, Monday to Friday. Fred. Olsen Cruise Lines offer a wide range of benefits including BUPA medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our MyBenefits scheme.
Our Values:
- We are caring - “We trust and care for each other, our guests and our environment”
- We are positive - “We live and share a positive attitude”
- We are real - “We are always ourselves and respect others”
- We are a team - “We are more than a team; we are a family”
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Communications Marketing Assistant (Fixed-Term Contract) employer: Fred. Olsen Cruise Lines - Shore Based
Contact Detail:
Fred. Olsen Cruise Lines - Shore Based Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Communications Marketing Assistant (Fixed-Term Contract)
✨Tip Number 1
Familiarise yourself with Fred. Olsen Cruise Lines' brand values and communication style. This will help you tailor your approach during interviews and discussions, showing that you understand their commitment to personal service and positive experiences.
✨Tip Number 2
Engage with Fred. Olsen Cruise Lines on social media platforms. Comment on their posts or share your thoughts about their cruises. This not only shows your enthusiasm for the brand but also helps you stay updated on their latest news and marketing strategies.
✨Tip Number 3
Prepare examples of your previous work in marketing or communications that demonstrate your writing skills and creativity. Be ready to discuss how you can contribute to their pre-arrival communications and enhance guest engagement.
✨Tip Number 4
Network with current or former employees of Fred. Olsen Cruise Lines. They can provide valuable insights into the company culture and expectations, which can help you align your responses during the interview process.
We think you need these skills to ace Customer Communications Marketing Assistant (Fixed-Term Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Communications Marketing Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Personal Statement: Write a personal statement that reflects your passion for marketing and communications. Emphasise your flair for clear, friendly writing and how it aligns with Fred. Olsen Cruise Lines' values of being caring, positive, real, and a team player.
Showcase Relevant Experience: Even if you don't have direct experience in marketing or communications, highlight any relevant skills or experiences that demonstrate your ability to write engaging content, manage time effectively, and work collaboratively.
Proofread Your Application: Before submitting, thoroughly proofread your application to ensure there are no spelling or grammatical errors. A strong command of the English language is essential for this role, so make sure your writing is polished and professional.
How to prepare for a job interview at Fred. Olsen Cruise Lines - Shore Based
✨Show Your Passion for Customer Communication
Make sure to express your enthusiasm for creating engaging communications. Share examples of how you've successfully connected with customers in the past, whether through writing or other forms of communication.
✨Demonstrate Your Writing Skills
Since the role requires a flair for clear and friendly writing, be prepared to showcase your writing abilities. Bring samples of your work or be ready to discuss how you would approach crafting a warm email or direct mail content.
✨Highlight Your Organisational Skills
The job involves coordinating approvals and managing multiple tasks. Be ready to discuss how you prioritise your workload and ensure deadlines are met, perhaps by sharing specific examples from previous roles.
✨Align with Their Values
Fred. Olsen Cruise Lines values caring, positivity, authenticity, and teamwork. During the interview, reflect on these values and provide examples of how you embody them in your professional life.
