At a Glance
- Tasks: Welcome guests, manage calls, and keep the reception area organised.
- Company: Join the Fred Astaire Dance Studios® family, a leader in ballroom dance.
- Benefits: Flexible part-time hours and a fun, supportive environment.
- Other info: Perfect for those who love dance and want to enrich lives!
- Why this job: Make people smile while being part of a vibrant dance community.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are growing! Fred Astaire Dance Studios® - East Greenwich is excited to be adding to our team. We are currently hiring for a part-time Receptionist. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you. This role is of crucial importance to our clients, team members, and studio experience.
Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements:
- Professional attitude and appearance
- Basic experience with Microsoft Word, Excel, Publisher, etc.
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service skills
HOURS: Monday, Tuesday, Wednesday & Friday 5pm-9pm
Receptionist - part time in London employer: Fred Astaire Dance Studios
At Fred Astaire Dance Studios® - East Greenwich, we pride ourselves on fostering a vibrant and supportive work environment where every team member plays a vital role in enriching lives through dance. As a part-time Receptionist, you'll enjoy flexible hours, the opportunity to connect with a diverse community, and the chance to grow within a globally recognised brand that values kindness and excellence. Join us in creating a welcoming atmosphere that not only makes our clients smile but also allows you to thrive personally and professionally.
Contact Details:
Fred Astaire Dance Studios Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - part time in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Fred Astaire Dance Studios and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Fred Astaire Dance Studios and let us see your personality shine through!
We think you need these skills to ace Receptionist - part time in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Fred Astaire Dance Studios.
Get Familiar with Our Brand:Before applying, take some time to learn about Fred Astaire Dance Studios and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Fred Astaire Dance Studios
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Fred Astaire Dance Studios.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Fred Astaire Dance Studios will surely appreciate.
