Team Manager- Sales and Service

Team Manager- Sales and Service

Liverpool Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic sales team and drive revenue growth in social housing.
  • Company: Join FRC Group, a social enterprise dedicated to ending furniture poverty for over 35 years.
  • Benefits: Enjoy 27 days holiday, health insurance, travel passes, and a supportive work culture.
  • Why this job: Make a real impact while developing your career in a passionate and inclusive environment.
  • Qualifications: Proven B2B sales management experience and strong analytical skills required.
  • Other info: Free tea, coffee, and fruit provided; plus training opportunities to help you grow.

The predicted salary is between 28800 - 42000 £ per year.

Location: Permanent, Full-time. Monday to Friday, 8:45am-4:45pm

FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Operating for over 35 years, FRC Group includes a family of social businesses such as FRC Living and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.

We’re looking for a passionate, driven and experienced Sales Team Manager to lead our Account Executives and boost sales performance across our customer base. You’ll be an inspirational leader with a strong track record in B2B sales and a commitment to social impact.

  • Leading and developing a high-performing sales team
  • Driving revenue growth from existing accounts in the social housing and local authority sectors
  • Implementing and managing CRM systems and sales reporting
  • Coaching the team to success and continuously improving processes
  • Building relationships and delivering outstanding customer experiences

Proven experience managing B2B sales teams

Strong commercial acumen and analytical skills

Passionate about social purpose and performance

Experience in working with CRM systems

27 days holiday per year plus bank holidays ~ Up to 9% pension match ~ Medicash health insurance ~ Employee assistance program ~ Travel passes ~ Cycle to work scheme ~ Values awards & vouchers ~ Free parking ~ Enhanced maternity and paternity pay ~ Free tea, coffee, and fruit ~ Training and Development opportunities ~ Join FRC Group and be part of a team that is dedicated to ending furniture poverty while promoting a culture of bravery, creativity, passion, and professionalism.

Team Manager- Sales and Service employer: FRC Group - Social Enterprise

FRC Group is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that empowers employees to thrive both personally and professionally. With a strong commitment to social impact, we offer comprehensive training and development opportunities, alongside generous benefits such as 27 days of holiday, health insurance, and a pension match of up to 9%. Join us in our mission to end furniture poverty and be part of a passionate team that values creativity, bravery, and professionalism.
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Contact Detail:

FRC Group - Social Enterprise Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager- Sales and Service

✨Tip Number 1

Familiarise yourself with FRC Group's mission and values. Understanding their commitment to ending furniture poverty will help you align your passion for social impact with their goals, making you a more compelling candidate.

✨Tip Number 2

Highlight your experience in B2B sales management during any networking opportunities. Engaging with industry professionals can provide insights into the role and may even lead to referrals within the company.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven revenue growth in previous roles. Being able to share measurable successes will demonstrate your capability to boost sales performance effectively.

✨Tip Number 4

Showcase your leadership style and coaching techniques in conversations or interviews. FRC Group values a supportive environment, so illustrating how you empower your team will resonate well with their culture.

We think you need these skills to ace Team Manager- Sales and Service

Leadership Skills
B2B Sales Expertise
Coaching and Mentoring
CRM System Management
Sales Reporting and Analysis
Commercial Acumen
Analytical Skills
Relationship Building
Customer Experience Management
Process Improvement
Team Development
Passion for Social Impact
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Company Mission: Familiarise yourself with FRC Group's mission to end furniture poverty. Highlight your alignment with their social purpose in your application, showcasing how your values resonate with theirs.

Tailor Your CV: Ensure your CV reflects your experience in B2B sales and team management. Use specific examples of how you've driven revenue growth and developed high-performing teams in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for social impact. Discuss your leadership style and how you plan to inspire and coach the sales team.

Showcase Relevant Skills: In your application, emphasise your commercial acumen, analytical skills, and experience with CRM systems. Provide concrete examples of how you've used these skills to improve sales processes and customer experiences.

How to prepare for a job interview at FRC Group - Social Enterprise

✨Show Your Passion for Social Impact

FRC Group is all about making a difference in the community. Make sure to express your passion for social causes and how your values align with their mission to end furniture poverty.

✨Demonstrate Leadership Skills

As a Sales Team Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed and developed teams in the past, focusing on your coaching techniques and how you drive performance.

✨Highlight Your B2B Sales Experience

Since the role requires a strong background in B2B sales, be ready to discuss your previous experiences in this area. Share specific achievements and how you contributed to revenue growth in your past roles.

✨Familiarise Yourself with CRM Systems

The job involves implementing and managing CRM systems. Brush up on your knowledge of popular CRM tools and be prepared to discuss how you've used them to improve sales processes and reporting in your previous positions.

Team Manager- Sales and Service
FRC Group - Social Enterprise
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