At a Glance
- Tasks: Engage with customers, lead a team, and manage operations in a dynamic branch environment.
- Company: Join Frazer, a leading provider in civils and infrastructure solutions.
- Benefits: Enjoy competitive salary, 34 days holiday, and various employee perks.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Experience in warehouse management and a passion for customer engagement.
The predicted salary is between 36000 - 60000 £ per year.
Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our Frazer branch in Tewkesbury. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Hours: 7am-5pm Monday to Friday.
Key Responsibilities
- Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing.
- Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning.
- Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts.
- Reporting & Support: Produce monthly reports and provide support to the Branch Manager.
- Health & Safety & Cleanliness: Keep the branch tidy and prioritise health and safety at all times.
Required Skills And Experience
- Previous experience in the industry is preferred.
- Background in warehouse and transport management with inclusive leadership skills.
- Genuine enthusiasm for customer interaction and a “customer-first” attitude.
- Comfortable working indoors and outdoors with a focus on health and safety.
- Demonstrates solid commercial acumen.
What’s in it for you?
- Competitive Basic Salary
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks– A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme– launching soon!
About Us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Branch Operations Manager in Tewkesbury employer: Frazer
Frazer offers an exceptional work environment in Tewkesbury, where employees can thrive with a competitive salary, generous holiday allowance, and a strong focus on career development. Our collaborative culture fosters teamwork and customer engagement, while unique benefits like the WorkPerks platform and comprehensive health support ensure that our staff feel valued and supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Manager in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of the team at Frazer.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer engagement and team leadership. We want to hear about your experiences and how you can contribute to our friendly and collaborative environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by our recruitment team. Plus, it shows you’re serious about joining the Frazer family!
We think you need these skills to ace Branch Operations Manager in Tewkesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in warehouse and transport management, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your genuine enthusiasm for customer interaction and how you embody a 'customer-first' attitude. Let us know why you’re excited about joining our team at Frazer.
Showcase Relevant Experience:When filling out your application, be specific about your past experiences that relate to the key responsibilities of the Branch Operations Manager role. We want to see how you’ve engaged with customers and managed teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Frazer
✨Know the Company Inside Out
Before your interview, take some time to research Frazer and its role in the civils, infrastructure, and utilities sector. Understanding their products, services, and company culture will help you tailor your responses and show genuine interest.
✨Showcase Your Leadership Skills
As a Branch Operations Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved processes. This will demonstrate your capability to lead effectively.
✨Emphasise Customer Engagement
Frazer values a customer-first attitude. Be ready to discuss how you've engaged with customers in previous roles, highlighting any specific instances where you went above and beyond to meet their needs.
✨Prepare for Operational Questions
Expect questions related to warehouse management, health and safety practices, and operational efficiency. Brush up on relevant regulations and best practices, and think of ways you've implemented these in your previous roles.
