At a Glance
- Tasks: Build strong customer relationships and drive sales in a dynamic environment.
- Company: Join Frazer, part of STARK Building Materials UK, known for exceptional service.
- Benefits: Enjoy competitive salary, bonuses, pension plan, and exclusive discounts.
- Other info: Friendly team culture with opportunities for part-time and flexible working.
- Why this job: Make an impact by delivering outstanding customer experiences and growing your career.
- Qualifications: Experience in sales or customer service within the construction or merchanting sector.
The predicted salary is between 38250 - 46750 £ per year.
Frazer is a leading provider of specialist civils, infrastructure and utility products and solutions.
As part of STARK Building Materials UK, we combine specialist expertise, market‑leading products and exceptional service to support customers across the housing, infrastructure, industrial and commercial sectors.
Working Hours
Monday to Friday, 7:00am to 5:00pm
Frazer Durham (DH1 2YN) is looking for a proactive and customer-focused Sales Specialist to join our team.
This is an excellent opportunity for someone with experience in merchanting, construction, industrial distribution or another B2B sales environment who enjoys building relationships, identifying opportunities and delivering outstanding customer service.
Working closely with customers, suppliers and colleagues, you will play a key role in growing sales, developing customer accounts and ensuring every customer receives expert advice and a first-class experience.
What You Will Be Doing...
- Building strong relationships with new, existing and lapsed customers.
- Understanding customer requirements and recommending the right products and solutions.
- Identifying opportunities to increase sales through upselling and cross‑selling.
- Preparing quotations, processing orders and ensuring they are fulfilled accurately and on time.
- Developing your knowledge of civils, infrastructure and utility products by working closely with suppliers and manufacturers.
- Providing expert product advice and technical support to customers.
- Advising customers on pricing, trading terms, credit facilities and account management.
- Delivering an outstanding customer experience on every interaction.
- Supporting branch objectives and contributing to the overall success of the team.
What We Are Looking For...
We would love to hear from you if you have experience in a
- Builders' Merchant
- Civils Merchant
- Drainage Merchant
- Utilities Merchant
- Plumbing & Heating Merchant
- Landscaping Merchant
- Construction Supplies business
You will also have
- Previous sales or customer service experience within the merchanting or construction sector.
- Excellent communication and relationship‑building skills.
- A proactive approach with the ability to identify and secure sales opportunities.
- Strong organisational skills and attention to detail.
- Confidence using IT systems and communicating with customers over the telephone.
- A positive attitude and a genuine passion for delivering excellent customer service.
You will share our values
Enthusiasm – Passionate about delivering outstanding service and achieving results.
- Decency
- Honest, respectful and committed to doing the right thing.
- Team Spirit
- Working together to achieve success.
- Pride
- Taking ownership and delivering quality in everything you do.
What’s in it for you?
- Competitive Basic Salary
- Performance Related Bonus
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary.
However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Recognition programme
About us...
FRAZER , we're proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers.
We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.
What's next…
If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Senior Sales Specialist employer: Frazer
FRAZER is an exceptional employer located in Norwich, offering a dynamic work environment where leadership and teamwork thrive. With a strong focus on employee development, competitive salaries, and comprehensive benefits including health assurance and retirement savings plans, we empower our team to achieve both personal and professional growth while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Specialist at Frazer, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Frazer. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Frazer:When writing your cover letter, make sure to tailor your message specifically for Frazer. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Frazer
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Frazer that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Frazer that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Frazer’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.