We have an exciting opportunity for a Sales Specialist in our Norwich branch! Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is looking for a Senior Sales Specialist who is passionate about great service. Hours: 7am-5pm Monday-Friday What You’ll Be Doing * Building excellent relationships with new and lapsed customers so you can understand and meet their needs * Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice. * Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge * Ensuring all customer orders are fulfilled in a timely fashion. * Following plans to continuously improve customer experience. * Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels (financial). * Supporting all Company initiatives. What We’re Looking For * Enthusiasm – Positivity and unyielding passion for the merchant world. * Decency – Honesty, integrity, and mutual respect. * Team Spirit – A genuine desire to help others, working collaboratively and achieving results together. * Pride – Dedication in producing top‑notch results. What’s in it for you? * Competitive Basic Salary * Performance Related Bonus * Retirement Savings Plan (Pension) – with Legal & General * Life Assurance – From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. * WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway * Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) * Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover * Employee Discount * Refer a Friend scheme * Wellbeing Centre via WorkPerks * New Reward and Recognition programme – launching soon! Required Skills And Experience * Great customer focus and desire to do your absolute best to get the best outcomes * Ability to build rapport and develop good understanding of your portfolio to secure future projects. * Pro active * Well organised * Great attention to detail * Efficiently use IT equipment and have a strong telephone presence. #J-18808-Ljbffr
