At a Glance
- Tasks: Assist customers, handle stock, and ensure a safe, tidy yard environment.
- Company: Join FRAZER, part of Stark UK, where community and passion thrive.
- Benefits: Enjoy a supportive workplace with opportunities for growth and development.
- Other info: Work Monday to Friday, 7am-5pm, in a dynamic and engaging environment.
- Why this job: Be part of a vibrant team and make a real difference in customer service.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
The predicted salary is between 22000 - 26000 € per year.
We have an exciting opportunity for a Customer Service Yard Assistant based in Norwich! FRAZER, part of Stark UK, believes that our greatest asset is our people. We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Hours: 7am-5pm Monday-Friday
What You’ll Be Doing:
- This role has a strong focus on stock handling, health and safety, and customer service in our busy yard.
- You’ll be part of an active team handling customer orders and loading/unloading stock.
- Welcome customers to the branch and take an active interest in their projects.
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions.
- Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling.
- Check incoming deliveries and report missing or damaged products.
- Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
Customer Service Yard Assistant in Norfolk employer: Frazer
At FRAZER, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to grow. Located in Norwich, our dynamic workplace offers a supportive environment that celebrates innovation and teamwork, ensuring that you can thrive in your role as a Customer Service Yard Assistant. With a strong focus on employee development and a commitment to health and safety, we provide the perfect setting for those looking to make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Yard Assistant in Norfolk
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with them during your chat and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or manage stock efficiently. Being able to demonstrate your problem-solving abilities will make you stand out as a candidate who can thrive in their busy yard.
✨Tip Number 3
When you get the chance, ask questions during your interview. Show that you’re eager to learn about their product lines and how you can contribute to the team. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining their dynamic workplace and ready to unleash your full potential.
We think you need these skills to ace Customer Service Yard Assistant in Norfolk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see genuine enthusiasm and a bit of flair in your words. Remember, we’re not just looking for qualifications; we want to know who you are!
Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Yard Assistant role. Highlight any relevant experience you have with stock handling or customer service, and don’t forget to mention your passion for helping others!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to showcase your application in the best light possible. Plus, it helps us keep everything organised!
How to prepare for a job interview at Frazer
✨Know Your Products
Familiarise yourself with the product lines that FRAZER offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to share examples of how you've collaborated in the past. Highlighting your ability to work well with others will resonate with their community-driven culture.
✨Emphasise Safety Awareness
Given the focus on health and safety, be ready to discuss your understanding of safety protocols, especially when handling stock and using forklifts. This shows you take the role seriously and prioritise a safe working environment.
✨Showcase Customer Service Skills
Prepare to share experiences where you've gone above and beyond for customers. This role is all about making great impressions, so demonstrating your commitment to excellent service will set you apart.
