At a Glance
- Tasks: Build strong relationships with customers and maximise sales through upselling and cross-selling.
- Company: Join a dynamic team in the thriving merchant industry.
- Benefits: Competitive salary, performance bonuses, retirement plan, and employee discounts.
- Other info: Exciting opportunities for growth and a supportive team environment.
- Why this job: Make a real impact by enhancing customer experiences and driving sales success.
- Qualifications: Customer-focused attitude, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Hours 7am-5pm Monday-Friday
What You’ll Be Doing:
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
- Getting to know suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all company initiatives.
What We’re Looking For:
- Enthusiasm – positivity and unyielding passion for the merchant world.
- Decency – honesty, integrity, and mutual respect.
- Team Spirit – a genuine desire to help others, working collaboratively and achieving results together.
- Pride – dedication in producing top‑notch results.
What’s in it for you?
- Competitive basic salary
- Performance‑related bonus
- Retirement savings plan (pension) with Legal if enrolled in the STARK Building Materials retirement savings plan and contributing 4% of pensionable earnings, benefit increases to 4× pensionable earnings.
- WorkPerks platform – discounts via Reward Gateway
- Aviva Digicare+ Workplace App – digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation
- Voluntary company benefits such as car salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover
- Employee discount
- Refer a friend scheme
- New reward and recognition programme (launching soon)
Required Skills and Experience:
- Great customer focus and desire to deliver best outcomes
- Ability to build rapport and develop a good understanding of portfolio to secure future projects
- Well organised
- Great attention to detail
- Efficient use of IT equipment and strong telephone presence
Internal Sales Executive employer: Frazer
As an Internal Sales Executive, you'll thrive in a dynamic environment that values enthusiasm, decency, and team spirit. Our company offers a competitive salary, performance-related bonuses, and a comprehensive benefits package, including a retirement savings plan and access to health and wellness resources. With a strong focus on employee growth and a collaborative work culture, we empower our team members to build meaningful relationships with customers while continuously enhancing their industry knowledge.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you build rapport during interviews and show your enthusiasm for the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with their needs, especially in customer interactions and upselling. We want to hear how you can make a difference!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the merchant world shine through in your application. We love seeing candidates who are genuinely excited about the role and can convey that energy in their writing.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've built relationships and delivered great customer outcomes.
Be Honest and Respectful:We value decency and integrity, so be yourself! Share your true experiences and insights, and don’t hesitate to show us how you’ve worked collaboratively in the past.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Frazer
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products you'll be selling. Research the company’s offerings and think about how they can meet customer needs. This will help you demonstrate your ability to upsell and cross-sell effectively during the interview.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how you’ve understood their needs and delivered great outcomes. This will show your enthusiasm for providing excellent customer service, which is key for the role.
✨Demonstrate Team Spirit
Be ready to discuss how you work collaboratively with others. Share stories that illustrate your ability to support team initiatives and achieve results together. This aligns perfectly with what the company values in their employees.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer experience and product knowledge. This not only shows your interest in the role but also your desire to continuously improve and contribute positively to the team.
