Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales growth and deliver excellent customer service while managing customer accounts.
- Company: Join STARK Group, a leading building materials distributor in Northern Europe.
- Benefits: Enjoy competitive salary, 34 days holiday, staff discounts, and life assurance.
- Why this job: Be part of a friendly team dedicated to exceptional service and career growth.
- Qualifications: Experience in sales or customer-focused roles, preferably in building materials.
- Other info: Flexible working options available; we support your career journey.
The predicted salary is between 28800 - 43200 £ per year.
Frazer, part of the STARK Group, a leading building materials distributor in Northern Europe, is looking for an Utilities Sales Specialist who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
What you'll be doing:
- Drive sales growth and deliver excellent customer service by proactively managing customer accounts, handling complex quotes, and developing new business opportunities.
- Build lasting relationships with customers, colleagues, and suppliers by providing the right solutions and maximising sales and profitability.
Key Responsibilities:
- Developing new customer accounts and lapsed accounts.
- Maximise customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice.
- Ensure all customer pricing is fulfilled in a timely manner.
- Build effective relationships with customers and suppliers.
- Manage customer feedback accordingly and follow plans to continuously improve customer experience.
- Advise customers on specialist solutions, trading T&Cs and information in relation to customer accounts and credit levels.
- Understand local market issues, reasons for lost orders and communicate with the manager to support sales growth plans.
- Support delivery of KPIs for the sales office as well as achieving Regional and National targets.
Required Skills and Experience:
- Previous experience working in building merchants (experience in Civils and utilities merchants is desirable).
- Current knowledge of civils building materials and of the current construction market would be beneficial to the role.
- Proven experience in sales or customer focused environment delivering results.
- Strong communication and interpersonal skills; written, phone and face to face.
- Experience in Microsoft Packages (Excel and Teams).
What's in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
Why STARK?
We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next...
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Utilities Sales Specialist in Glasgow employer: Frazer
Contact Detail:
Frazer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Sales Specialist in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Frazer and the STARK Group, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they relate to the role of Utilities Sales Specialist. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Utilities Sales Specialist in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for great service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and building relationships.
Tailor Your Experience: Make sure to highlight any relevant experience in sales or customer service, especially in the building materials sector. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Frazer
✨Know Your Stuff
Make sure you brush up on your knowledge of civils building materials and the current construction market. Being able to discuss specific products and their applications will show that you're not just interested in the role, but that you understand it too.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you've successfully driven sales growth or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask questions about their experiences at Frazer and share your enthusiasm for providing excellent customer service. This will demonstrate your interpersonal skills and passion for the role.
✨Be Ready for Role-Play
You might be asked to handle a mock sales scenario or customer interaction. Practice how you would upsell or cross-sell products based on customer needs. This will help you feel more confident and prepared to showcase your sales abilities.
