At a Glance
- Tasks: Build relationships with customers and maximise sales through upselling and cross-selling.
- Company: Join a dynamic team in the thriving merchant industry.
- Benefits: Competitive salary, performance bonuses, pension plan, and employee discounts.
- Other info: Exciting opportunities for growth and a supportive team environment.
- Why this job: Make a real impact by enhancing customer experiences and driving sales success.
- Qualifications: Strong customer focus, organisational skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Hours 7am-5pm Monday-Friday
What You’ll Be Doing
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
- Getting to know suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all company initiatives.
What We’re Looking For
- Enthusiasm – positivity and unyielding passion for the merchant world.
- Decency – honesty, integrity, and mutual respect.
- Team Spirit – a genuine desire to help others, working collaboratively and achieving results together.
- Pride – dedication in producing top‑notch results.
What’s in it for you?
- Competitive basic salary
- Performance‑related bonus
- Retirement savings plan (pension) with Legal & General
- Life assurance – automatic lump‑sum death in service benefit of 2× basic salary; if enrolled in the STARK Building Materials retirement savings plan and contributing 4% of pensionable earnings, benefit increases to 4× pensionable earnings.
- WorkPerks platform – discounts via Reward Gateway
- Aviva Digicare+ Workplace App – digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation
- Voluntary company benefits such as car salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover
- Employee discount
- Refer a friend scheme
- New reward and recognition programme (launching soon)
Required Skills and Experience
- Great customer focus and desire to deliver best outcomes
- Ability to build rapport and develop a good understanding of portfolio to secure future projects
- Well organised
- Great attention to detail
- Efficient use of IT equipment and strong telephone presence
Internal Sales Executive in Erith employer: Frazer
As an Internal Sales Executive, you will thrive in a dynamic work environment that values enthusiasm, integrity, and teamwork. Our company offers a competitive salary, performance-related bonuses, and a comprehensive benefits package, including a retirement savings plan and health consultations, ensuring your well-being and professional growth. With a strong focus on customer relationships and continuous improvement, we foster a culture of collaboration and pride in delivering exceptional results, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Erith
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you build rapport during interviews and show your enthusiasm for the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with their needs, especially in customer relations and sales strategies. We want to hear your passion for the merchant world!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your dedication. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Internal Sales Executive in Erith
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the merchant world shine through in your application. We want to see that you’re genuinely excited about the role and ready to build great relationships with our customers.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how you can contribute to our team spirit and help us achieve results together.
Be Detail-Oriented:Pay attention to the details in your application. A well-organised and error-free submission shows us that you have the great attention to detail we’re looking for in an Internal Sales Executive.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Frazer
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products you'll be selling. Research the company’s offerings and think about how they can meet customer needs. This will help you demonstrate your ability to upsell and cross-sell effectively.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how you understood their needs and delivered great outcomes. This will show your enthusiasm for providing excellent customer service.
✨Demonstrate Team Spirit
Be ready to discuss how you’ve collaborated with others in previous roles. Share stories that illustrate your ability to work as part of a team and achieve results together. This aligns perfectly with the company’s values of decency and teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s initiatives and how they support customer experience. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
