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For Companies At a Glance
- Tasks: Engage with customers, lead a team, and manage daily operations in a dynamic branch.
- Company: Join Frazer, a leader in civils and infrastructure solutions.
- Benefits: Enjoy a competitive salary, 34 days holiday, and fantastic employee perks.
- Other info: Opportunities for personal development and a fun workplace culture.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in warehouse management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our new Frazer branch in Colchester. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7am-5pm Monday to Friday
Key Responsibilities
- Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing.
- Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning.
- Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts.
- Reporting & Support: Produce monthly reports and provide support to the Branch Manager.
- Health & Safety & Cleanliness: Keep the branch tidy and prioritise health and safety at all times.
Required Skills And Experience
- Previous experience in the industry is preferred.
- Background in warehouse and transport management with inclusive leadership skills.
- Genuine enthusiasm for customer interaction and a 'customer-first' attitude.
- Comfortable working indoors and outdoors with a focus on health and safety.
- Demonstrates solid commercial acumen.
What’s in it for you?
- Competitive Basic Salary
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks– A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme– launching soon!
Branch Operations Manager in Colchester employer: Frazer
Contact Detail:
Frazer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Operations Manager in Colchester
✨Tip Number 1
Get to know the company! Research Frazer and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to operations management and customer engagement. Think about your past experiences and how they align with the responsibilities of the Branch Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Frazer and ready to take the next step in your career.
We think you need these skills to ace Branch Operations Manager in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Operations Manager role. Highlight your experience in warehouse and transport management, and don’t forget to showcase your leadership skills. We want to see how you can bring that 'customer-first' attitude to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine enthusiasm for customer interaction and how you can contribute to our branch's success. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: In your application, be sure to highlight any previous experience in the industry. We’re looking for candidates who understand the ins and outs of operations, so share specific examples of how you've managed teams or improved processes in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do and our amazing work culture!
How to prepare for a job interview at Frazer
✨Know the Company Inside Out
Before your interview, take some time to research Frazer and its operations. Understand their products, services, and company culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Branch Operations Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved operational efficiency. Highlight your inclusive leadership style and how it positively impacted your previous workplaces.
✨Demonstrate Customer Engagement
Since customer interaction is key in this role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can foster a 'customer-first' attitude within your team and improve customer satisfaction.
✨Prioritise Health and Safety
Health and safety are crucial in this position. Familiarise yourself with relevant health and safety regulations and be prepared to discuss how you would ensure compliance in the branch. Showing that you prioritise a safe working environment will impress your interviewers.