At a Glance
- Tasks: Engage with customers, lead a team, and manage operations in a dynamic branch environment.
- Company: Join Frazer, a leading provider in civils and infrastructure solutions.
- Benefits: Enjoy competitive salary, 34 days holiday, and fantastic employee perks.
- Other info: Be part of a friendly team with excellent career growth opportunities.
- Why this job: Make a real impact while growing your career in a supportive team.
- Qualifications: Experience in warehouse management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our Frazer branch in Bournemouth. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7am-5pm Monday to Friday
Key Responsibilities
- Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing.
- Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning.
- Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts.
- Reporting & Support: Produce monthly reports and provide support to the Branch Manager.
- Health & Safety & Cleanliness: Keep the branch tidy and prioritise health and safety at all times.
Required Skills And Experience
- Previous experience in the industry is preferred.
- Background in warehouse and transport management with inclusive leadership skills.
- Genuine enthusiasm for customer interaction and a “customer-first” attitude.
- Comfortable working indoors and outdoors with a focus on health and safety.
- Demonstrates solid commercial acumen.
What’s in it for you?
- Competitive Basic Salary
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- New Reward and Recognition programme – launching soon!
About Us
At Frazer, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Branch Operations Manager in Bournemouth employer: Frazer
Frazer offers an exceptional work environment in Bournemouth, where employees can thrive with a competitive salary, generous holiday allowance, and comprehensive benefits including life assurance and retirement savings plans. Our collaborative culture fosters personal and professional growth, ensuring that every team member feels valued and empowered to contribute to our mission of delivering outstanding service in the civils and infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Manager in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research Frazer's values, products, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer engagement. Use examples from your past experience to demonstrate your skills and enthusiasm.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your eagerness for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Branch Operations Manager in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in warehouse and transport management, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your genuine enthusiasm for customer interaction and how you embody a 'customer-first' attitude. Let us know why you’re excited about joining Frazer!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your operational skills and commercial acumen. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Frazer
✨Know the Company Inside Out
Before your interview, take some time to research Frazer and its role in the civils, infrastructure, and utilities sector. Understanding their products, values, and recent projects will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Branch Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your inclusive leadership style and how you’ve motivated others to achieve their best.
✨Demonstrate Customer Engagement
Frazer values a customer-first attitude. Be ready to discuss how you've engaged with customers in previous roles, highlighting any specific instances where you went above and beyond to meet their needs or resolve issues.
✨Prioritise Health and Safety
Given the emphasis on health and safety in the job description, come prepared to talk about your experience in maintaining safety standards in a warehouse or transport environment. Share specific practices you’ve implemented to ensure a safe working environment.
