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- Tasks: Lead HR operations and drive a major HR technology transformation.
- Company: Global client undergoing exciting change in HR operations.
- Benefits: Highly competitive package, future growth opportunities, and hybrid working.
- Other info: Join a diverse team and shape the future of global HR operations.
- Why this job: Be at the forefront of redefining HR processes and making a real impact.
- Qualifications: Strong HR tech knowledge and significant leadership experience required.
The predicted salary is between 80000 - 100000 £ per year.
We are delighted to be partnering a global client with a newly created Head of HR Operations appointment based in Manchester. This is a time of exciting change and transformation as the Business undergoes a major shift in how it operates globally, with a new HR operating model being introduced. Significant investment is being made in a move away from legacy systems to a large-scale HRIS and payroll transformation programme and a likely move towards a leading enterprise HRIS platform. The Head of HR Operations will sit at the centre of this change, guiding both the day-to-day operations and designing the future global HR ecosystem.
This is a rare opportunity for an experienced HR Operations leader to head up a diverse team (including People Ops, Data & Analytics, Global Mobility, Payroll and Governance & Policy) while driving a multi-year HR technology transformation, and a new HR operational framework. This will redefine how the People function delivers value across regions and over the coming years, the Business will be redesigning its core processes, data structures, governance, workflows, and service model for a digital-first future.
Key accountabilities will include:
- Leading a Tier-1 HRIS Transformation: Establishing the foundations for implementation, process mapping, data governance, service design and operational readiness. Defining how HR processes translate into system configuration and workflow. Ensuring the operating model and technology evolve in lockstep. Partnering closely with IT as HR technology transitions into a product-focused ownership model. Setting the global standards for data, reporting, and analytics usage.
- Build and Lead a Scalable Global People Operations Function: Overseeing multi-region operational delivery and developing an aligned People Operations model, ensuring the function is efficient, resilient, and prepared to support the Organisation’s growth, strengthening the current state while designing the future including: HR service delivery across the employee lifecycle, People data, reporting, and analytics, Global mobility operations, Policy, governance, and operational controls, Consistent global processes, documentation, and knowledge resources.
- Process Integrity, Governance & Risk Management: Building and maintaining the operational playbooks, knowledge libraries, workflow guides, and manager toolkits to strengthen self-service capability across the organisation. Ensuring process documentation is embedded, universally understood, and actively adopted, not simply produced.
Experience & Capabilities Required:
- Strong knowledge of HR technology, platforms, and digital enablement.
- Implementation and delivery of a tier-1 HRIS platform in a transformation environment (ideally Workday).
- Significant leadership experience within People Operations / HR service delivery in a global or multi-jurisdiction environment.
- A proven ability to operate strategically while remaining hands-on and accountable for outcomes.
- Expertise in HR operational frameworks, governance structures, data management and service delivery models.
- Demonstrable experience building scalable operating models and embedding continuous improvement.
- Commercially minded, with the ability to balance efficiency, risk, cost management, and employee experience.
- Credible leader capable of influencing senior stakeholders across HR, Finance, Risk and Technology.
- Ideally experience with Financial or Professional Services sectors or similar.
This role offers a highly competitive package, future growth opportunity and hybrid working (with an office based in Manchester).
Head of Human Resources Operations in Liverpool employer: Frazer Jones
Contact Detail:
Frazer Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Human Resources Operations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who might know about opportunities at companies you're interested in. A personal recommendation can make all the difference!
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your experience aligns with their goals, especially around HR technology and transformation.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to hiring managers or HR teams at companies you admire. Express your interest and share how you can contribute to their HR operations.
✨Tip Number 4
Utilise our website to apply for roles that excite you. We’ve got a range of resources to help you stand out, so take advantage of them and show us what you’ve got!
We think you need these skills to ace Head of Human Resources Operations in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of HR Operations role. Highlight your experience with HR technology and transformation projects, as well as any leadership roles you've held in People Operations. We want to see how your background aligns with our exciting changes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our global HR ecosystem. Be sure to mention specific experiences that demonstrate your ability to lead and innovate in HR operations.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to show how you've driven efficiency or improved processes. We love numbers that tell a story about your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Frazer Jones
✨Know Your HRIS Inside Out
Make sure you’re well-versed in the specifics of HRIS platforms, especially if you have experience with Workday. Be ready to discuss how you've implemented or transformed HRIS systems in previous roles, as this will show your technical expertise and strategic thinking.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience within People Operations. Think about times when you’ve led a diverse team through change, and be ready to explain how you foster collaboration and drive results in a global environment.
✨Understand the Business Transformation
Research the company’s current HR transformation initiatives and be prepared to discuss how you can contribute to their goals. Show that you understand the importance of aligning HR operations with business strategy, especially during significant changes.
✨Prepare for Stakeholder Engagement
Think about how you would engage with senior stakeholders across various departments like Finance and Technology. Prepare to discuss your approach to influencing and collaborating with these teams to ensure successful HR service delivery and operational excellence.