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- Tasks: Lead and develop a team of HR Services Advisors while managing advisory tasks efficiently.
- Company: Join a successful international business with a strong people-focused approach.
- Benefits: Enjoy a salary up to £65,000, hybrid working, and excellent benefits.
- Why this job: Shape the future of HR services in a dynamic environment with a customer-centric focus.
- Qualifications: Experience in HR Shared Services and leading teams is essential; regulated environment experience is a plus.
- Other info: This is a newly created role offering significant opportunities for professional growth.
The predicted salary is between 39000 - 65000 £ per year.
This successful, international business is looking for an experienced HR Services Manager to lead and develop a small team in this newly created role.
Responsibilities will include:
- Leading and developing a high-performing team of HR Services Advisors, ensuring ongoing development.
- Overseeing distribution of work, ensuring all advisory tasks are efficiently managed and resolved within appropriate timeframes.
- Working closely with the HR Business Partners and ER teams.
- Ensuring HR policies and best practices are consistently applied across all cases.
- Providing data-driven insights on trends and areas for improvement.
- Engaging with ER on a regular basis to update on policy and legislative changes, identifying training needs.
- Managing timely closure of employee relations cases such as grievances, absence, flexible working.
- Upskilling managers throughout ER processes.
- Taking a customer-focused approach, ensuring all interactions focus on delivering fair outcomes.
This is a superb opportunity to work for a successful business with a people-focused approach. The role will suit an experienced HR professional with strong ER/HR Shared Services/HR Operations combined with experience of leading a small team. In this role you will have the opportunity to play a key role in shaping the Service as it evolves and develops. Alongside relevant experience, you will have a professional and customer-centric approach as well as being a solutions-focused team player with sound attention to detail. Ideally, you will also have experience within a regulated environment or similar.
Salary up to £65,000 plus excellent benefits. Hybrid working (Birmingham based).
Human Resources Shared Services Manager employer: Frazer Jones
Contact Detail:
Frazer Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Shared Services Manager
✨Tip Number 1
Network with current and former employees in HR roles, especially those who have worked in shared services or employee relations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest HR policies and best practices, particularly in employee relations and shared services. Being able to discuss recent trends or changes in legislation during your conversations will demonstrate your commitment and expertise in the field.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team in the past, focusing on your ability to develop high-performing teams and manage workloads effectively. This will showcase your leadership skills and align with the responsibilities outlined in the job description.
✨Tip Number 4
Research the company's values and mission statement to understand their people-focused approach. Be ready to discuss how your personal values align with theirs, as this will help you stand out as a candidate who fits well within their culture.
We think you need these skills to ace Human Resources Shared Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in HR Services and team leadership. Use specific examples that demonstrate your ability to manage employee relations cases and develop high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer-focused approach and solutions-oriented mindset. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly in managing HR policies and best practices.
Showcase Data-Driven Insights: If you have experience providing data-driven insights, include this in your application. Highlight any specific trends you've identified in previous roles and how you've used this information to improve HR services.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications or certifications in HR or employee relations. This will help demonstrate your professional expertise and commitment to the field, which is crucial for this role.
How to prepare for a job interview at Frazer Jones
✨Showcase Your Leadership Skills
As a Human Resources Shared Services Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully developed and managed teams in the past.
✨Demonstrate Your Knowledge of HR Policies
Familiarise yourself with current HR policies and best practices. Be ready to discuss how you have applied these in previous roles and how you would ensure consistency across cases in this new position.
✨Prepare Data-Driven Insights
Since the role involves providing data-driven insights, come prepared with examples of how you've used data to identify trends or areas for improvement in HR services. This will show your analytical skills and strategic thinking.
✨Emphasise Customer-Centric Approach
The job requires a customer-focused mindset. Think of examples where you've prioritised fair outcomes for employees and how you've engaged with them to resolve issues effectively.
