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- Tasks: Lead a global HR operations team and oversee service delivery across multiple jurisdictions.
- Company: Join a dynamic Global Financial Services organization focused on innovation and transformation.
- Benefits: Enjoy a fast-paced environment with opportunities for coaching, development, and process improvements.
- Why this job: Be part of a talented team driving change in HR services while enhancing your leadership skills.
- Qualifications: Extensive experience in HR operations management and proven leadership in global teams required.
- Other info: Opportunity to guide the team through automation and technology transformations.
The predicted salary is between 54000 - 84000 £ per year.
Frazer Jones is delighted to partner exclusively with a Global Financial Services organisation to recruit a Global Shared Services Manager/ Global HR Operations Manager . You will manage a team responsible for service delivery across multiple jurisdictions globally, overseeing employee lifecycle processes, ensuring high standards of service to the business and leading on transformation. This is an exciting opportunity to be part of a fast-paced and constantly evolving environment, while leading a talented and diverse team. Key Responsibilities: Daily management of the HR shared services/ HR operations team. Providing stability, managing performance, coaching and developing team members. Ensuring high-quality customer service and service delivery to the business, identify process improvements, leading on SSC related change and transformation. Monitoring service centre performance, analysing data, and reporting to senior leaders on trends, progress and solutions. Guiding the HR shared services team through a transformation journey related to automation, technology and process improvements. Required Experience: Extensive experience managing HR operations/ shared services across multiple regions/jurisdictions. Proven leadership experience managing dispersed, globally focussed teams. Proficiency in HRIS and HR technologies, with the ability to enhance service del…
Global Shared Services Manager employer: Frazer Jones
Contact Detail:
Frazer Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Shared Services Manager
✨Tip Number 1
Familiarize yourself with the latest trends in HR technology and automation. This knowledge will not only help you understand the transformation journey but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the HR shared services field, especially those who have experience managing global teams. Engaging in conversations can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams through change and transformation. Highlighting your leadership style and success stories will resonate well with hiring managers looking for a Global Shared Services Manager.
✨Tip Number 4
Stay updated on the company's recent developments and challenges in the financial services sector. Showing that you are informed about their business will set you apart and demonstrate your genuine interest in the role.
We think you need these skills to ace Global Shared Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Global Shared Services Manager position. Understand the key responsibilities and required experience, and think about how your background aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in managing HR operations and shared services across multiple regions. Provide specific examples of your leadership experience and any successful transformations you have led.
Showcase Your Skills: Make sure to highlight your proficiency in HRIS and HR technologies. Discuss how you have used these tools to enhance service delivery and improve processes in previous roles.
Tailor Your Application: Customize your application materials to reflect the fast-paced and evolving environment mentioned in the job description. Use language that demonstrates your adaptability and readiness to lead a diverse team through change.
How to prepare for a job interview at Frazer Jones
✨Showcase Your Leadership Skills
As a Global Shared Services Manager, you'll need to demonstrate your leadership experience. Be prepared to share specific examples of how you've successfully managed dispersed teams and improved performance in previous roles.
✨Highlight Your Experience with HR Technologies
Since the role requires proficiency in HRIS and HR technologies, make sure to discuss your experience with these systems. Talk about how you've used technology to enhance service delivery and drive process improvements.
✨Prepare for Transformation Discussions
The job involves guiding the team through transformation journeys. Be ready to discuss your approach to change management, including any successful transformations you've led in the past, especially related to automation and process improvements.
✨Demonstrate Your Analytical Skills
Monitoring service center performance and analyzing data is crucial for this role. Prepare to discuss how you've used data to identify trends, report on progress, and implement solutions in your previous positions.
