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- Tasks: Lead and optimise learning programmes to enhance employee development and engagement.
- Company: Join a leading global financial services organisation driving transformation.
- Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by shaping learning experiences and leveraging innovative technologies.
- Qualifications: Experience in L&D operations, programme management, and strong communication skills.
- Other info: Fast-paced environment with opportunities for continuous improvement and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Frazer Jones have exclusively partnered with a leading, global financial services organisation to support with a period of transformation and hire a Learning and Development Operations Manager. This is a crucial role to strengthen the operations behind the Learning function, ensuring programmes are strategically aligned to business goals, are efficient and scalable, deliver measurable value and to use data/analytics to drive improvements.
If you thrive in a fast-paced, evolving environment and enjoy building seamless learning experiences, this role offers the chance to make a real impact across the organisation.
More specifically, as an L&D Operations Manager, you will be responsible for:
- Leading on the end-to-end delivery of all learning programmes, ensuring a consistent, high-quality learning experience
- Managing L&D operational team, overseeing scheduling, logistics and support for in-person and virtual learning
- Owning and optimising the organisations Learning Management System (LMS) and related learning technologies
- Remaining abreast of technology advancements, threading AI into learning solutions and maximising value
- Overseeing E-learning and ensuring best in class offering
- Producing clear, insightful reporting on participation, completion, and programme impact
- Managing relationships with external training providers
- Overseeing budgets, contracts, and invoicing
- Driving continuous improvement across processes, standards, and operational workflows
- Partnering with the wider learning, leadership and talent team to support capability-building initiatives
- Working with compliance to ensure regulatory and audit requirements for learning activities
To be considered for this role, you will have strong experience in L&D operations, programme management and vendor relationships, ideally within the financial services industry. You will bring a strong understanding of LMS platforms and digital learning tools, a passion to learn about AI and the impact it can have on learning as well as a data-driven mindset and confidence working with reporting tools and dashboards. Additionally, you will have excellent organisational and project-management skills, with the ability to juggle multiple priorities, strong communication skills and the ability to build trusted relationships across the business.
If this sounds like it could be of interest, please apply today!
Learning Operations Manager in City of London employer: Frazer Jones
Contact Detail:
Frazer Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in L&D roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in managing learning programmes and using LMS platforms. This will give you an edge during interviews.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest in AI and digital learning tools. Being knowledgeable about these topics can impress potential employers and show your passion for continuous improvement.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Learning Operations Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in L&D operations and programme management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Data Skills: Since this role involves a data-driven mindset, include examples of how you've used data and analytics to drive improvements in past roles. We love seeing candidates who can back up their claims with solid evidence!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Frazer Jones
✨Know Your Learning Operations Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Learning Operations Manager. Familiarise yourself with the latest trends in L&D operations, especially within the financial services sector. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Data-Driven Mindset
Since this role involves using data and analytics to drive improvements, be prepared to discuss specific examples where you've used data to enhance learning programmes. Bring along any reports or dashboards you've created to illustrate your point. This will highlight your analytical skills and your ability to deliver measurable value.
✨Demonstrate Your Project Management Skills
The ability to juggle multiple priorities is crucial for this position. Prepare to share examples of how you've successfully managed projects in the past, particularly in fast-paced environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Build Rapport with Your Interviewers
Strong communication skills and the ability to build trusted relationships are essential. During the interview, engage with your interviewers by asking insightful questions about their current L&D initiatives. This not only shows your interest but also helps you connect on a personal level, making you a memorable candidate.
