Global Shared Services Manager

Global Shared Services Manager

Manchester Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a global HR operations team and ensure top-notch service delivery.
  • Company: Join a dynamic Global Financial Services organization making waves in the industry.
  • Benefits: Enjoy a fast-paced work environment with opportunities for growth and transformation.
  • Why this job: Be part of an exciting journey in HR transformation and automation.
  • Qualifications: Must have extensive HR operations experience and proven leadership skills.
  • Other info: Ideal for those who thrive in diverse, global teams and love driving change.

The predicted salary is between 54000 - 84000 £ per year.

Frazer Jones is delighted to partner exclusively with a Global Financial Services organisation to recruit a Global Shared Services Manager/ Global HR Operations Manager . You will manage a team responsible for service delivery across multiple jurisdictions globally, overseeing employee lifecycle processes, ensuring high standards of service to the business and leading on transformation. This is an exciting opportunity to be part of a fast-paced and constantly evolving environment, while leading a talented and diverse team. Key Responsibilities: Daily management of the HR shared services/ HR operations team. Providing stability, managing performance, coaching and developing team members. Ensuring high-quality customer service and service delivery to the business, identify process improvements, leading on SSC related change and transformation. Monitoring service centre performance, analysing data, and reporting to senior leaders on trends, progress and solutions. Guiding the HR shared services team through a transformation journey related to automation, technology and process improvements. Required Experience: Extensive experience managing HR operations/ shared services across multiple regions/jurisdictions. Proven leadership experience managing dispersed, globally focussed teams. Proficiency in HRIS and HR technologies, with the ability t…

Global Shared Services Manager employer: Frazer Jones. Careers

Frazer Jones is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee development, you will have access to extensive growth opportunities while leading a diverse team in a global financial services setting. The company's focus on transformation and technology ensures that you will be at the forefront of industry advancements, making this role not only rewarding but also impactful.
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Contact Detail:

Frazer Jones. Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Shared Services Manager

✨Tip Number 1

Familiarize yourself with the latest trends in HR technology and automation. This knowledge will not only help you understand the transformation journey but also demonstrate your proactive approach to potential employers.

✨Tip Number 2

Network with professionals in the global HR operations field. Attend industry events or join online forums to connect with others who have experience managing dispersed teams, as they can provide valuable insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss specific examples of how you've led teams through change and transformation. Highlighting your leadership style and success stories will resonate well with hiring managers looking for a Global Shared Services Manager.

✨Tip Number 4

Research the company’s culture and values thoroughly. Understanding their approach to service delivery and employee lifecycle processes will allow you to tailor your conversations and show that you're a great fit for their team.

We think you need these skills to ace Global Shared Services Manager

Leadership Skills
Team Management
HR Operations Expertise
Service Delivery Management
Process Improvement
Data Analysis
Performance Monitoring
Change Management
Customer Service Excellence
HRIS Proficiency
Automation Knowledge
Communication Skills
Coaching and Development
Global Perspective

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Global Shared Services Manager position. Understand the key responsibilities and required experience, and think about how your background aligns with these.

Tailor Your CV: Customize your CV to highlight your extensive experience in managing HR operations and shared services. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to manage dispersed teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR operations and transformation. Discuss specific examples of how you have led teams through change and improved service delivery in previous roles.

Highlight Relevant Skills: Make sure to mention your proficiency in HRIS and HR technologies in your application. Provide examples of how you have utilized these tools to enhance performance and drive process improvements.

How to prepare for a job interview at Frazer Jones. Careers

✨Showcase Your Leadership Skills

As a Global Shared Services Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed dispersed teams and improved performance in previous roles.

✨Highlight Your Experience with Transformation

Discuss your experience with leading transformation initiatives, especially related to automation and process improvements. Be ready to share specific projects where you drove change and the impact it had on service delivery.

✨Understand the Business Needs

Research the financial services organization and understand their specific challenges and goals. Tailor your responses to show how your skills and experiences align with their needs and how you can contribute to their success.

✨Prepare for Data-Driven Discussions

Since monitoring service center performance and analyzing data is crucial for this role, be prepared to discuss how you've used data to drive decisions and improve HR operations in your past positions.

Global Shared Services Manager
Frazer Jones. Careers
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  • Global Shared Services Manager

    Manchester
    Full-Time
    54000 - 84000 £ / year (est.)

    Application deadline: 2027-01-13

  • F

    Frazer Jones. Careers

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