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- Tasks: Welcome patients, manage appointments, and support marketing efforts.
- Company: Join a respected dental practice in Uxbridge focused on exceptional patient care.
- Benefits: Gain experience in marketing and operations with long-term development opportunities.
- Why this job: Be part of a passionate team shaping patient experiences and practice growth.
- Qualifications: Strong reception experience, customer service skills, and a proactive mindset required.
- Other info: Flexible hours including some evenings and weekends; apply with your CV and examples of skills.
The predicted salary is between 30000 - 50000 ÂŁ per year.
We are a well-established private dental practice in Uxbridge, known for our exceptional patient care, modern treatments, and unique prevention-based approach to dentistry. We don’t just treat patients - we build relationships based on trust, education, and personalised care.
As our team continues to grow, we are excited to welcome a dynamic and driven Receptionist who is ready to move beyond traditional front desk duties and take an active role in the marketing, administration, and management aspects of the practice.
The Role: More Than a Reception Desk
This isn’t just a receptionist job. It’s a stepping stone into a multifaceted, growth-focused role where you’ll:
- Deliver a first-class welcome to every patient, in person and over the phone
- Manage appointment scheduling and patient enquiries with efficiency and warmth
- Support the smooth daily running of the front desk and clinical schedules
- Collaborate with our team to meet customer service goals
- Take ownership of certain marketing, admin, and team coordination tasks
- Play a role in shaping our marketing strategy - both digital and offline
- Communicate clearly and confidently about our services and philosophy
What We’re Looking For
We’re seeking a friendly, motivated professional with:
- Strong front desk/reception experience
- Proven customer service and administrative skills
- A proactive mindset and a desire to grow with the practice
- Excellent verbal and written communication
- Flexibility to work some evenings and weekends
Why Join Us?
Be part of a supportive, passionate team
- Gain experience in marketing, operations, and leadership
- Help shape patient experience and practice growth
- Long-term development opportunities in a respected private practice
Ready to Apply?
We’d love to hear from you! Please send your CV and a brief cover message explaining what excites you about this opportunity. If possible, please add examples of any additional skills, for example:
- Any ROI you’ve helped drive (e.g., “Increased patient bookings by 15% through targeted Facebook campaigns”)
- Your tech skills (e.g., CRM software, dental booking tools, Canva, Google Ads)
- Multitasking abilities - balancing reception, administration, and marketing in a clinical environment
We’re looking for someone who’s ready to be a key part of our future. If that sounds like you - apply today!
Beyond the Front Desk: A Career-Boosting Dental Receptionist Role employer: Frays Dental
Contact Detail:
Frays Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beyond the Front Desk: A Career-Boosting Dental Receptionist Role
✨Tip Number 1
Familiarise yourself with the dental practice's services and philosophy. Understanding their unique approach to patient care will help you communicate confidently during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Highlight any experience you have in marketing or administration, especially in a healthcare setting. Be prepared to discuss specific examples of how you've contributed to team goals or improved processes in previous roles.
✨Tip Number 3
Demonstrate your proactive mindset by thinking of ways you could enhance the patient experience or streamline operations at the practice. Bringing fresh ideas to the table can set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your tech skills, particularly with CRM software or digital marketing tools. If you have experience with platforms like Canva or Google Ads, mention how you've used them to drive results in past roles.
We think you need these skills to ace Beyond the Front Desk: A Career-Boosting Dental Receptionist Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception and customer service. Emphasise any roles where you managed appointments or interacted with patients, as this aligns with the job's requirements.
Craft a Compelling Cover Message: In your cover message, express your enthusiasm for the role and the practice. Mention specific aspects of the job that excite you, such as the opportunity to contribute to marketing strategies or improve patient experiences.
Showcase Your Skills: Include examples of your skills in your application. If you've driven ROI through marketing efforts or have experience with specific software like CRM tools or Google Ads, make sure to highlight these achievements.
Demonstrate Your Proactive Mindset: In your application, illustrate how you've taken initiative in previous roles. Whether it’s improving processes at the front desk or contributing to team goals, showing a proactive attitude will resonate well with the hiring team.
How to prepare for a job interview at Frays Dental
✨Showcase Your Customer Service Skills
As a dental receptionist, you'll be the first point of contact for patients. Highlight your previous customer service experience and provide examples of how you've handled difficult situations with warmth and professionalism.
✨Demonstrate Your Proactive Mindset
The role requires a proactive approach to both administration and marketing. Be prepared to discuss instances where you've taken initiative in past roles, whether it was improving processes or contributing to marketing efforts.
✨Communicate Clearly and Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly, and be ready to explain how you would communicate the practice's services and philosophy to patients.
✨Prepare for Questions on Multitasking
This role involves balancing various tasks simultaneously. Think of examples from your past experiences where you've successfully managed multiple responsibilities, especially in a busy environment like a dental practice.
