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- Tasks: Lead showroom operations and create unforgettable luxury experiences for clients.
- Company: Join FRATO, a prestigious international luxury interiors brand.
- Benefits: Competitive salary, performance bonuses, and career progression opportunities.
- Why this job: Be the face of luxury design in an iconic London showroom.
- Qualifications: 5+ years in luxury retail management with strong leadership skills.
- Other info: Dynamic environment with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 £ per year.
FRATO, an international luxury interiors and furniture brand born in Porto, Portugal, is looking for a highly motivated and polished Showroom Manager to oversee our showroom at the Design Centre, Chelsea Harbour, London.
This is a key role for someone who thrives in a luxury environment, understands the importance of detail, and knows how to create a personalised and memorable customer experience.
Role:
As the Showroom Manager, you will be the primary ambassador for FRATO at the Design Centre, Chelsea Harbour, leading all showroom operations, managing the team, driving sales and ensuring an exceptional customer journey within one of the most iconic retail settings.
Key Responsibilities:
- Manage daily showroom operations, ensuring the showroom is immaculately presented at all times, reflecting our brand\’s luxury positioning;
- Assist with stock management and ordering;
- Recruit, train, lead and inspire the in-store team to deliver a world-class luxury service by fostering a high-performance culture with a strong focus on teamwork and excellence;
- Understanding and analysing sales figures, market trends, and using data to drive business decisions;
- Ensure that the store achieves sales plan and profitability targets;
- Implement store activities to generate consumer interest and drive sales;
- Ensure perfect product presentation and compliance with brand visual standards;
- Ensure compliance with all administrative, financial, and operational procedures, working closely with FRATO headquarters;
- Foster strong, long-term relationships with top clients, VIPs, and high-net-worth individuals, ensuring a personalised luxury experience;
- Manage client feedback, addressing concerns and ensuring seamless resolution to enhance satisfaction;
- Coordinate annual showroom display renovation in conjunction with new product launches;
- Arrange and host client meetings in-house or at client premises;
- Attend trade shows and networking events such as Focus Week, Decorex, and London Design Week;
- The role may occasionally require undertaking additional reasonable duties as assigned by the Line Manager. Flexibility and a team-oriented approach are essential, particularly in supporting colleagues during peak periods, staff absences or unforeseen circumstances.
Ideal Candidate Profile:
- Minimum 5 years’ experience in luxury retail management (preferably within the Home Interiors and Design Industry);
- Ideally, the candidate will have previous leadership experience in a showroom setting;
- Elegant presentation, excellent communication, and high emotional intelligence;
- Commercially driven, with a strong sense of style and attention to detail;
- Knowledge of other languages is a plus;
- Able to work independently while also leading and developing your team.
What We Offer:
- A central role in a growing international luxury brand;
- A refined and professional work environment;
- Competitive salary aligned with experience and market;
- An attractive performance-based bonus structure;
- Opportunities for progression within FRATO’s international network.
Apply Now:
Please send your CV and a brief cover letter to: careers.uk@frato.com
Subject line: Application – Showroom Manager Design Centre, Chelsea Harbour
Furniture Showroom Manager employer: FRATO
Contact Detail:
FRATO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Showroom Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with people in the luxury retail space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for luxury interiors! When you get the chance to chat with potential employers or during interviews, share your insights on current trends and what makes a memorable customer experience. This will show them you're not just looking for any job, but that you genuinely care about the brand.
✨Tip Number 3
Prepare for those interviews by researching FRATO and its competitors. Understand their product lines, values, and what sets them apart in the market. This knowledge will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FRATO team and are keen to be part of our luxury brand journey.
We think you need these skills to ace Furniture Showroom Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in luxury retail management, especially if you've worked in home interiors. We want to see how your background aligns with the role of Showroom Manager, so don’t hold back!
Personalise Your Cover Letter: When writing your cover letter, tailor it to FRATO and the specific role. Share why you’re passionate about luxury interiors and how you can create memorable customer experiences. We love a personal touch!
Attention to Detail is Key: Since this role is all about creating a polished showroom environment, make sure your application reflects that attention to detail. Check for typos and ensure everything is presented beautifully – just like our products!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Don’t forget to include 'Application – Showroom Manager Design Centre, Chelsea Harbour' in the subject line!
How to prepare for a job interview at FRATO
✨Know Your Brand Inside Out
Before the interview, dive deep into FRATO's history, values, and product offerings. Understanding the luxury market and what sets FRATO apart will show your genuine interest and help you articulate how you can contribute to their brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your ability to lead and inspire a team. Think about specific situations where you drove sales or improved customer satisfaction, as these are key aspects of the Showroom Manager role.
✨Dress to Impress
Given the luxury environment, your presentation matters. Choose an outfit that reflects the elegance of the brand while ensuring you feel comfortable and confident. This will set the tone for how you present yourself during the interview.
✨Prepare Questions That Matter
Think of insightful questions to ask about the showroom's operations, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.