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For Companies At a Glance
- Tasks: Lead showroom operations and create unforgettable luxury experiences for clients.
- Company: Join FRATO, a prestigious luxury interiors brand based in Porto, Portugal.
- Benefits: Competitive salary, performance bonuses, and opportunities for career progression.
- Why this job: Be the face of luxury design in an iconic London showroom.
- Qualifications: 5+ years in luxury retail management with strong leadership skills.
- Other info: Dynamic role with a focus on teamwork and excellence in a refined environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
FRATO, an international luxury interiors and furniture brand born in Porto, Portugal, is looking for a highly motivated and polished Showroom Manager to oversee our showroom at the Design Centre, Chelsea Harbour, London.
This is a key role for someone who thrives in a luxury environment, understands the importance of detail, and knows how to create a personalised and memorable customer experience.
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Role:
As the Showroom Manager, you will be the primary ambassador for FRATO at the Design Centre, Chelsea Harbour, leading all showroom operations, managing the team, driving sales and ensuring an exceptional customer journey within one of the most iconic retail settings.
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Key Responsibilities:
- Manage daily showroom operations, ensuring the showroom is immaculately presented at all times, reflecting our brand's luxury positioning;
- Assist with stock management and ordering;
- Recruit, train, lead and inspire the in-store team to deliver a world-class luxury service by fostering a high-performance culture with a strong focus on teamwork and excellence;
- Understanding and analysing sales figures, market trends, and using data to drive business decisions;
- Ensure that the store achieves sales plan and profitability targets;
- Implement store activities to generate consumer interest and drive sales;Â
- Ensure perfect product presentation and compliance with brand visual standards;
- Ensure compliance with all administrative, financial, and operational procedures, working closely with FRATO headquarters;
- Foster strong, long-term relationships with top clients, VIPs, and high-net-worth individuals, ensuring a personalised luxury experience;
- Manage client feedback, addressing concerns and ensuring seamless resolution to enhance satisfaction;
- Coordinate annual showroom display renovation in conjunction with new product launches;
- Arrange and host client meetings in-house or at client premises;
- Attend trade shows and networking events such as Focus Week, Decorex, and London Design Week;
- The role may occasionally require undertaking additional reasonable duties as assigned by the Line Manager. Flexibility and a team-oriented approach are essential, particularly in supporting colleagues during peak periods, staff absences or unforeseen circumstances.
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Ideal Candidate Profile:
- Minimum 5 years’ experience in luxury retail management (preferably within the Home Interiors and Design Industry);
- Ideally, the candidate will have previous leadership experience in a showroom setting;
- Elegant presentation, excellent communication, and high emotional intelligence;
- Commercially driven, with a strong sense of style and attention to detail;
- Knowledge of other languages is a plus;
- Able to work independently while also leading and developing your team.
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What We Offer:
- A central role in a growing international luxury brand;
- A refined and professional work environment;
- Competitive salary aligned with experience and market;
- An attractive performance-based bonus structure;
- Opportunities for progression within FRATO’s international network.
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Apply Now:
Please send your CV and a brief cover letter to: careers.uk@frato.com
Subject line: Application – Showroom Manager Design Centre, Chelsea Harbour
Furniture Showroom Manager employer: FRATO
Contact Detail:
FRATO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Showroom Manager
✨Tip Number 1
Get to know the brand inside out! Research FRATO's history, values, and product range. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend industry events and trade shows where you can meet potential colleagues or clients. Building relationships can open doors that a CV alone can't.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the luxury retail environment. Highlight your leadership skills and ability to create memorable customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the FRATO team at the Design Centre.
We think you need these skills to ace Furniture Showroom Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in luxury retail management, especially if you've worked in home interiors. We want to see how your background aligns with the role of Showroom Manager, so don’t hold back!
Personalise Your Cover Letter: Craft a cover letter that reflects your personality and passion for luxury interiors. We love seeing candidates who can connect their experiences to our brand values, so let us know why you’re excited about FRATO!
Attention to Detail is Key: Since this role is all about creating a memorable customer experience, make sure your application is polished and free of errors. We appreciate candidates who pay attention to detail, just like we do in our showroom!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at FRATO!
How to prepare for a job interview at FRATO
✨Know Your Brand Inside Out
Before the interview, dive deep into FRATO's history, values, and product offerings. Understanding the luxury market and what sets FRATO apart will show your genuine interest and help you articulate how you can contribute to their vision.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your ability to lead and inspire a team. Think about specific situations where you drove sales or improved customer experiences, as these are key aspects of the role.
✨Dress to Impress
As a potential Showroom Manager, your presentation matters. Dress elegantly and in line with the luxury brand image. This not only reflects your understanding of the brand but also sets the tone for the kind of experience you aim to create for customers.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their approach to customer relationships or how they envision the showroom evolving. This shows your strategic thinking and genuine interest in contributing to their success.