At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join a dynamic fashion brand with a vibrant work culture.
- Benefits: Competitive pay, commission, and tailored training opportunities.
- Other info: Flexible hours with opportunities for personal development.
- Why this job: Be part of an inspiring team and grow your skills in retail.
- Qualifications: Experience in retail or customer service and strong communication skills.
The predicted salary is between 18 - 20 £ per hour.
Responsibilities
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Requirements
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Benefits
- Competitive salary, commission and attractive benefits.
- Tailored training and development opportunities.
- International and inspirational working environment with a dynamic work culture.
Hourly rate / salary: Under 18: £9.60 | 18-20: £11.10 | Over 21: £12.80
Closure date: 31/11/26
16 Hour sales associate employer: Fraserspluseastmidlands
LACOSTE is an exceptional employer that fosters a vibrant and collaborative work culture, where team members are encouraged to embrace creativity and change. With competitive commission schemes and generous annual leave, employees are rewarded for their dedication while having ample opportunities for personal and professional growth. Working at LACOSTE not only allows you to be a brand ambassador but also to thrive in an environment that values teamwork and high standards of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land 16 Hour sales associate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Fraserspluseastmidlands, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace 16 Hour sales associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Fraserspluseastmidlands that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Fraserspluseastmidlands will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Fraserspluseastmidlands and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Fraserspluseastmidlands
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Fraserspluseastmidlands, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Fraserspluseastmidlands!
