What You’ll Do
- Greet and engage every customer with confidence and warmth from the moment they walk in.
- Offer first-contact solutions, whether that's directing to click-and-collect or checking additional stock.
- Provide styling advice and product recommendations through active listening and strong product knowledge.
- Step in to support nearby tills or departments to keep the customer journey seamless.
- Keep visual presentation sharp and stock available through replenishment and stockroom upkeep.
- Get involved in store events and activations, and share feedback to keep us improving.
- Stay alert and compliant with store procedures to support loss prevention.
- Follow health and safety standards at all times.
- Represent Frasers to the highest standard, in service and in personal presentation.
What You’ll Bring
- Relevant retail or hospitality experience and a customer-first mindset.
- Confidence and warmth that builds trust and lasting relationships.
- A genuine passion for delivering a luxury shopping experience.
- A target-driven approach and the drive to exceed sales goals.
- A team-first attitude, ready to support other areas of the store when needed.
- Flexibility, reliability, and adaptability in a fast-paced environment.
How We Work
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and drive results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
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Casual Sales Assistant in Maidstone employer: Frasersgroup
Flannels is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to thrive. With a strong emphasis on personal growth and development, employees are provided with opportunities to enhance their skills in a fast-paced retail environment, all while being part of a dynamic team passionate about designer fashion. Located in a bustling area, Flannels offers a unique chance to engage with a diverse clientele, making every day rewarding and exciting.
