Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Retail Managers and Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE
- Be responsible for the commercial success of the store and drive store performance
- Identify key opportunities to enhance performance in line with current trends
- Develop and implement strategic plans to achieve departmental goals and objectives
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs
TEAM LEADERSHIP & MANAGEMENT
- Be responsible for your department and team's performance
- Lead and inspire your store team, providing guidance, coaching, and support.
- Work closely with your Store Manager, acting on feedback and working towards targets and deadlines
- Build lasting relationships with internal and external stakeholders
- Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation
DEVELOPMENT
- Support the store manager in driving the team's personal development and progression
- Seek opportunities to drive your own personal development
- Train coach and upskill the store team to maximise opportunities for future progression within the business
OPERATIONAL EFFICIENCIES
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
- Use business communication tools to drive the completion of tasks and ensure your team understands all key functions
- Support the store manager to drive performance in line with retail priorities to meet business objectives
CONTROLS
- Responsible for monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
- Ensure wage controls are met weekly, and any issues are resolved quickly and effectively
- Demonstrate resilience to operational challenges, making effective decisions to drive solutions
- Control stock movement, run accurate store audits, and implement visual standards to company guidelines
About You
- We're looking for a resilient and adaptable retail professional with a passion for premium fashion and delivering exceptional customer experiences.
- A calm and confident approach under pressure, with the ability to manage challenges and resolve conflicts effectively
- A proactive problem-solver, able to think quickly and respond to both customer and operational needs
- A committed brand ambassador, representing Frasers Group with professionalism, discretion, and a consistently polished appearance
- A strong communicator, confident in engaging with colleagues, customers, and stakeholders at all levels
Qualifications & Experience
- Minimum 3+ years' experience in premium or luxury fashion retail management, or within a similar high-end retail environment
- Proven ability to lead, motivate, and develop teams, including sales associates and team leaders
- Strong customer service background, with a deep understanding of client expectations and an established local client network
- Demonstrated success in achieving sales targets and effectively managing budgets and stock levels
- Excellent product knowledge, including brands, fashion trends, and materials
- Solid understanding of retail operations, including merchandising, inventory control, and loss prevention
- Strong verbal and written communication skills, with the ability to build effective relationships across the business
The Rewards
- Basic rate salary £34,450 per annum
- 28 days holiday a year, inclusive of bank holidays
- 20% Staff Discount across all Frasers Group Stores
- 40% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission-led bonuses across a wide range of products
- Long Service awards
- Discounted Gym membership
- Excellent career development opportunities
- We offer a wide range of Development Courses with National Qualifications
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Locations
Floor Manager in Derry, Londonderry employer: Frasersgroup
Flannels is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to thrive. With a strong emphasis on personal growth and development, employees are provided with opportunities to enhance their skills in a fast-paced retail environment, all while being part of a dynamic team passionate about designer fashion. Located in a bustling area, Flannels offers a unique chance to engage with a diverse clientele, making every day rewarding and exciting.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Derry, Londonderry
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Frasersgroup, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Frasersgroup specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Frasersgroup
✨Know Your Manufacturing Processes
Before you walk into the interview with Frasersgroup, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Frasersgroup value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
