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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join Frasers, a renowned department store with over 170 years of heritage.
- Benefits: Competitive salary, generous commission, staff discounts, and development courses.
- Why this job: Be part of an exciting brand transformation and make a real impact in retail.
- Qualifications: Retail experience preferred; strong leadership and communication skills required.
- Other info: Enjoy a vibrant work environment with opportunities for career growth.
The predicted salary is between 18133 - 20111 £ per year.
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and due to an internal promotion we are looking for dynamic candidates to join our team in Norwich as a Supervisor.
Job Description
Your Role
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Your Profile
- Previous retail experience within the premium sector is preferred
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Additional Information
The Rewards
- Base salary £30,222 per annum
- Generous commission scheme on store sales paid monthly
- Weekly/Monthly & Quarterly Commercial Bonuses
- 20% staff discount across all Frasers group brands
- We offer a wide range of Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
- Long service awards
Supervisor in Norwich employer: FRASERS
Contact Detail:
FRASERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Norwich
✨Tip Number 1
Get to know the company inside out! Research Frasers, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how your previous retail experience aligns with the Supervisor role. Be ready to share specific examples of how you've motivated teams and driven sales in the past.
✨Tip Number 3
Dress to impress! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also being professional. Show them you understand the importance of presentation.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Supervisor in Norwich
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for fashion retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and the role of Supervisor.
Highlight Your Leadership Skills: Make sure to emphasise your experience in managing and motivating teams. We’re looking for someone who can drive performance, so share specific examples of how you've successfully led a team in the past.
Be Data Savvy: Since the role involves interpreting financial and sales data, don’t shy away from mentioning any relevant analytical skills. We appreciate candidates who can back up their achievements with numbers, so include any KPIs you’ve met or exceeded.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and know how to navigate online applications!
How to prepare for a job interview at FRASERS
✨Know Your Numbers
As a Supervisor, you'll need to drive sales and meet KPIs. Brush up on your understanding of financial metrics and sales data before the interview. Be ready to discuss how you've used this information in past roles to improve performance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and motivating teams. Think about specific situations where you successfully led a team to exceed targets or improved team performance. This will demonstrate your capability as an exceptional people manager.
✨Be Customer-Centric
Exceptional customer service is key in retail. Have anecdotes ready that showcase your commitment to delivering outstanding service. Discuss how you’ve handled challenging customer interactions and turned them into positive experiences.
✨Stay Trend-Savvy
With a focus on fashion retail, it’s crucial to be aware of current trends and market dynamics. Research the latest fashion trends and be prepared to discuss how they could impact sales strategies at Frasers. This shows your passion for the industry and your proactive approach.
