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For Companies At a Glance
- Tasks: Lead a team to deliver luxury customer experiences and achieve sales targets.
- Company: Join Frasers, a renowned department store with over 170 years of heritage and 500 global brands.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a bike-to-work scheme.
- Why this job: Be part of an exciting brand transformation while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in luxury retail management and a passion for building brand relationships are essential.
- Other info: Flexible working hours and opportunities for personal growth within the company.
The predicted salary is between 33222 - 46611 £ per year.
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.
Finding the fearless
To stay ambitious, we are looking for a Floor manager to join the team in Londonderry/Derry.
Job Description
The responsibility
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Confident demonstrating products to customers while making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- A strong operator with exceptional organisational skills
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications
- Experience within luxury or premium retail at a management level
- Vast knowledge and passion of luxury retail including building brand relationships
- A background managing a team of managers
- Proven track record of internal progression and development
- Must be able to work well under pressure and to strict deadlines
- Able to work a flexible schedule based on the company needs
The person.
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skillsSelf-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
Additional Information
The Rewards
- Basic rate salary £33,222
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- 40% Instore Uniform Discount
- Bike to work scheme
- Group Wide 20% Discount across all Frasers Group brands
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Locations
Floor Manager - Department Store employer: FRASERS
Contact Detail:
FRASERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Department Store
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially the brands that Frasers carries. Understanding their product lines and current trends will help you engage confidently with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Network with current or former employees of Frasers or similar luxury retailers. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your strategies for maintaining high standards of visual presentation in stores. Think about how you would implement these standards and engage your team in achieving them, as this is crucial for the Floor Manager role.
We think you need these skills to ace Floor Manager - Department Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury or premium retail management. Emphasise your achievements, particularly in sales targets and team leadership, to align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury retail industry. Mention specific examples of how you've successfully managed teams and driven sales, and express your enthusiasm for joining Frasers and contributing to their brand.
Showcase Product Knowledge: In your application, demonstrate your understanding of luxury products and trends. Highlight any relevant training or education you've undertaken, as well as your ability to engage customers and build loyalty through product expertise.
Highlight Leadership Skills: Emphasise your leadership qualities and experience in coaching teams. Provide examples of how you've led by example and supported your team in achieving objectives, as this is crucial for the Floor Manager role at Frasers.
How to prepare for a job interview at FRASERS
✨Showcase Your Product Knowledge
As a Floor Manager, you'll need to demonstrate excellent product knowledge. Be prepared to discuss your understanding of luxury retail products and how you can use that knowledge to enhance the customer experience.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and coaching others. Share examples of how you've led by example in previous roles, as this will show your potential employer that you can inspire and motivate your team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or achieving sales targets. Think of examples from your past experiences that showcase your problem-solving skills and resilience.
✨Emphasise Your Passion for Luxury Retail
Make sure to convey your enthusiasm for the luxury retail industry. Discuss current trends and brands you admire, as this will demonstrate your commitment to staying informed and engaged in the field.