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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver a luxury shopping experience and achieve sales targets.
- Company: Join Frasers, a renowned department store with over 170 years of heritage.
- Benefits: Competitive salary, bonuses, discounts, and a bike-to-work scheme.
- Why this job: Be part of an exciting brand transformation and make a real impact in retail.
- Qualifications: Experience in luxury retail management and a passion for building brand relationships.
- Other info: Dynamic environment with opportunities for personal growth and development.
The predicted salary is between 33222 - 33222 £ per year.
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.
Job Description
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise.
- Confidently demonstrate products to customers while making recommendations to achieve sales and targets.
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs.
- A strong operator with exceptional organisational skills.
- Passionate about the industry and trends.
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required.
- Pro-actively engage with clients to develop customer loyalty.
- Contact clients with information on new ranges, products and in-store events.
- Own the planning and delivery of in-store events in conjunction with the store and brands.
- Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy.
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times.
- Support with stock counts and other operational duties.
- Be a Brand Expert through positive promotion of product and company image at all times.
- Lead by example to support and coach the sales team.
- Support the store management team.
- Develop strong relationships with brand representatives.
- Perform as a team player, participating in all activities to contribute to the store objectives.
- Ensure compliance with all policies and procedures.
- Champion our company culture and values.
Qualifications
- Experience within luxury or premium retail at a management level.
- Vast knowledge and passion for luxury retail including building brand relationships.
- A background managing a team of managers.
- Proven track record of internal progression and development.
- Must be able to work well under pressure and to strict deadlines.
- Able to work a flexible schedule based on the company needs.
The person:
- Demonstrates a high level of personal energy.
- Confident, assertive and personable.
- Positive and enthusiastic with a can-do attitude.
- Great communication skills.
- Self-driven to upskill and learn.
- Resilient and resourceful.
- A natural coach and leader.
Additional Information
The Rewards
- Basic rate salary £33,222.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- 40% In-store Uniform Discount.
- Bike to work scheme.
- Group Wide 20% Discount across all Frasers Group brands.
Locations
Department Store Floor Manager in Derry, Londonderry employer: FRASERS
Contact Detail:
FRASERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Store Floor Manager in Derry, Londonderry
✨Tip Number 1
Get to know the company inside out! Research Frasers, their values, and the luxury retail market. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet with hiring managers or during networking events, be ready to confidently showcase your experience and how it aligns with the Floor Manager role. Remember, first impressions count!
✨Tip Number 3
Leverage your network! Reach out to current or former employees at Frasers to gain insights about the company culture and the role. They might even give you a heads-up on job openings or refer you directly!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Frasers team.
We think you need these skills to ace Department Store Floor Manager in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through. We want to see that you’re not just looking for a job, but that you genuinely love the industry and are excited about the opportunity to work with us at Frasers.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role. Highlight your experience in luxury retail and any management roles you've held. We’re looking for candidates who can demonstrate their ability to lead a team and drive sales, so make that clear!
Be Specific About Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met or exceeded sales targets in the past. We love numbers, so if you can quantify your success, do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at FRASERS
✨Know Your Products Inside Out
As a Floor Manager, you'll need to demonstrate excellent product knowledge. Before the interview, make sure you research the brands and products that Frasers offers. Familiarise yourself with their latest collections and any unique selling points. This will not only impress your interviewers but also show your passion for the luxury retail industry.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or coached others. Highlight how you can motivate your team to achieve sales targets and maintain high standards in customer service.
✨Demonstrate Your Customer Engagement Techniques
Customer loyalty is key in luxury retail. Be ready to share strategies you've used to engage clients and build relationships. Discuss how you would proactively reach out to customers about new products and events, showcasing your ability to create a luxury shopping experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations on the shop floor. Think about scenarios like dealing with difficult customers or managing stock levels during busy periods. Practising your responses will help you feel more confident and articulate during the interview.