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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Frasers Hospitality, known for its exceptional food and service.
- Benefits: Enjoy competitive pay, flexible shifts, and amazing perks like discounts and wellness programmes.
- Why this job: Gain valuable skills, work in a vibrant environment, and grow your career with us.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: We promote sustainability and offer volunteer days for charitable causes.
Overview
Oxford
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
Responsibilities
- Be the face of the restaurant and help control the dining flow.
- Communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for guests.
- Work in a busy environment with shifts that may include evenings and weekends; discuss patterns at interview.
Requirements
- Experience isn a deal breaker; a passion for great customer service and a willingness to learn new skills is essential.
- Interest in being part of something different, with a focus on great food, drink, and a brand to be proud of.
Role Details
- Role: Waiter / Waitress, Malmaison
- Location: Oxford
- Salary: £12.58 Per Hour
- Hours: 20 Hours per week, Permanent Contract
Benefits
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality
- Discounted Friends and Family rate with 50% off best available rate
- 35% off dining in our Brasseries and Bistros
- Fully funded Apprenticeship programmes and brand training
- High street discounts, cycles-to-work scheme, healthcare plans
- Referral schemes up to £1500
- Uniform provided
- Wellness and national campaign days and Wagestream for earned wage access
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- Support from The Brain Charity and an Employee Assistance Programme
Our Sustainability Goals
- 100% electricity from renewable energy (wind) where available
- Recycling target: minimum 70% of hotel waste
- Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly kitchen systems
- Volunteer for sustainable charities two days per year on full pay
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Waiter/ Waitress employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the menu and the restaurant's concept. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. If you have the chance, visit the restaurant as a guest and observe how the staff interact with customers. This will give you insights to discuss during your interview.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since the restaurant is busy during evenings and weekends, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mention any interest in their apprenticeship programmes or career progression opportunities, as this aligns with their focus on internal development.
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service, even if it's not directly in a restaurant setting. Emphasise your passion for great service and willingness to learn new skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Frasers Hospitality. Mention why you want to work there specifically and how you can contribute to creating memorable experiences for guests.
Highlight Flexibility: Since the role requires working various shifts, make sure to mention your availability and flexibility in your application. This shows you're ready to meet the demands of the job.
Showcase Teamwork Skills: In your application, highlight any previous experiences where you worked as part of a team. This is crucial in a restaurant environment where communication with kitchen staff and management is key.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Passion for Customer Service
Frasers Hospitality values a genuine passion for great customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if your experience is limited.
✨Demonstrate Your Willingness to Learn
Since experience isn't a deal breaker, highlight your eagerness to learn new skills. Discuss any relevant training or courses you've taken, or express your enthusiasm for the apprenticeship programmes offered.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of a waiter/waitress, such as managing the flow of service and communicating effectively with the kitchen. This will show that you are serious about the role and understand what it entails.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. Inquire about shift patterns, team dynamics, or opportunities for progression within the company. This demonstrates your interest in the role and the company culture.
