Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Frasers Hospitality, known for great food and a vibrant atmosphere.
- Benefits: Enjoy flexible shifts, discounted stays, and high street discounts.
- Why this job: Gain valuable skills, enjoy a fun work culture, and make lasting memories for guests.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: Opportunities for career progression and sustainability initiatives are part of our ethos.
Overview
Waiter / Waitress, Malmaison
Up to £12.90 OTE including tronc, 26 Hours
Permanent contract
Liverpool
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
Responsibilities
In this role you will be the face of the restaurant, you\\\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\\\’ll help you be \\\”The Difference\\\” between good and great guest experiences. Experience isn\\\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
In addition to competitive rates of pay we offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn\\\’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it\\’s earned. Wagestream lets you track wages in real time and access up to 50% of money earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
#J-18808-Ljbffr
Waiter/ Waitress employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Make sure to showcase your passion for customer service during any interactions you have with the team. Whether it's in a casual chat or during the interview, let your enthusiasm shine through.
✨Tip Number 2
Familiarise yourself with the menu and the types of food and drink offered at Frasers Hospitality. This knowledge will not only impress during your interview but also help you engage with guests effectively.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires working evenings and weekends, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Highlight any previous experience in hospitality or customer-facing roles, even if it's informal. Sharing stories about how you've handled customer interactions can demonstrate your readiness for the position.
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Waiter/Waitress at Frasers Hospitality entails. Familiarise yourself with the responsibilities, such as controlling the flow of service and communicating effectively with the kitchen and management.
Highlight Customer Service Skills: In your application, emphasise your passion for great customer service. Even if you lack experience, showcase any relevant skills or experiences that demonstrate your willingness to learn and provide excellent service.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Include any previous experience in hospitality or customer service, even if it's informal. Highlight transferable skills that would make you a great fit for the team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Frasers Hospitality and how you can contribute to creating memorable experiences for guests.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Passion for Customer Service
Since experience isn't a deal breaker, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share any relevant experiences, even if they're from different fields, that highlight your ability to connect with people and create memorable experiences.
✨Understand the Role
Familiarise yourself with the responsibilities of a waiter/waitress, such as managing the flow of service and communicating effectively with the kitchen and management. This will show that you're serious about the position and understand what it entails.
✨Be Ready to Discuss Flexibility
The role requires working various shifts, especially during busy evenings and weekends. Be prepared to discuss your availability and willingness to adapt to the restaurant's needs, as this flexibility is highly valued.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
