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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel Du Vin, a brand known for great food and memorable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness programmes, and career development opportunities.
- Why this job: Make a difference in guest experiences while building a rewarding career.
- Qualifications: No prior experience needed; just a passion for hospitality and teamwork.
- Other info: Flexible shifts, apprenticeships available, and a fun work environment.
2 days ago Be among the first 25 applicants
Job Title, Brand
Salary – Hours Per Week
Type of Contract
Location
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\\\’ll help you be \\\”The Difference\\\” between good and great guest experiences.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn\\\’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream for instant access to pay as earned
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead better lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most from wind farms around the UK
- We recycle a minimum of 70% of the waste from our hotels
- Chemical-free cleaning systems in bedrooms and public areas and eco-friendly cleaning in kitchens
- Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Waiter/ Waitress employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local spots, chat with staff, and soak up the vibe. This will not only help you understand what makes a great dining experience but also give you some insider info that could impress during interviews.
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, you'll be the face of the restaurant. Role-play with friends or family to get comfortable with taking orders and handling customer queries. The more confident you are, the better your chances!
✨Tip Number 3
Don’t just apply anywhere; focus on places that resonate with you! If you love the vibe at Hotel Du Vin, show it! Tailor your approach to reflect your passion for their brand and what they stand for. We want to see that enthusiasm!
✨Tip Number 4
Network like a pro! Connect with current employees on social media or attend local hospitality events. Building relationships can lead to referrals, which double your chances of landing an interview. Plus, we love seeing familiar faces!
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A little humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience in hospitality and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at Hotel Du Vin.
How to prepare for a job interview at Frasers Hospitality
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, communication is key. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with grace.
✨Dress to Impress
Even if the uniform is provided, make sure you look presentable for the interview. A neat appearance reflects your professionalism and respect for the establishment.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, and shift patterns. This not only shows your interest but also helps you determine if the job is the right fit for you.
