Waiter/ Waitress

Waiter/ Waitress

Harrogate Full-Time No home office possible
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At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Frasers Hospitality offers a vibrant work environment in the hospitality industry.
  • Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
  • Why this job: Join a supportive team with flexible hours and opportunities for career growth.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Work for a company committed to sustainability and community initiatives.

Overview

Β£12.30 Per Hour, 12 Hours + Tronc. Permanent Contract. Harrogate.

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days β€” this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into an F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from Β£65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans – dental, optical, medical and more available from Β£5 per month.
  • Referral schemes that pay up to Β£1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • Wagestream – real-time access to pay up to 50%; track wages in real time and manage money better.
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Waiter/ Waitress employer: Frasers Hospitality

Frasers Hospitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training programmes, and generous benefits including discounted stays and high street discounts, employees are empowered to grow within the hospitality industry while contributing to sustainable practices in the beautiful location of Harrogate.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Waiter/ Waitress

✨Tip Number 1

Familiarise yourself with the menu and any special offerings at Frasers Hospitality. Being knowledgeable about the dishes and drinks will not only impress during your interview but also show your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills, as being a waiter or waitress requires clear and effective interaction with both guests and kitchen staff. Role-playing scenarios with friends can help you feel more confident.

✨Tip Number 3

Demonstrate your flexibility and willingness to work various shifts. Highlighting your availability during the interview can make you a more attractive candidate, especially in a busy hospitality environment.

✨Tip Number 4

Show your passion for customer service by sharing past experiences where you went above and beyond for guests. This will help convey your commitment to providing an excellent dining experience.

We think you need these skills to ace Waiter/ Waitress

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Time Management
Attention to Detail
Flexibility and Adaptability
Problem-Solving Skills
Multitasking Ability
Knowledge of Food and Beverage
Cash Handling Skills
Basic Math Skills
Positive Attitude
Ability to Work Under Pressure
Conflict Resolution Skills

Some tips for your application 🫑

Understand the Role: Before applying, make sure to thoroughly read the job description for the Waiter/Waitress position. Understand the responsibilities and qualifications required, as this will help you tailor your application.

Craft a Tailored CV: Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your ability to manage dining experiences and communicate effectively with both guests and kitchen staff.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Frasers Hospitality and how your skills align with their values and sustainability goals.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Frasers Hospitality

✨Know the Menu Inside Out

Familiarise yourself with the menu and any special dishes or drinks. Being able to confidently discuss the offerings will impress the interviewers and show your enthusiasm for the role.

✨Demonstrate Excellent Communication Skills

As a waiter/waitress, communication is key. During the interview, practice clear and polite communication. Show that you can effectively relay information between guests and the kitchen.

✨Show Your Flexibility

Highlight your willingness to work various shifts and adapt to the restaurant's needs. This is particularly important in hospitality, where schedules can change frequently.

✨Emphasise Teamwork

Discuss your experience working in teams and how you contribute to a positive work environment. The ability to collaborate with kitchen staff and management is crucial for a smooth dining experience.

Waiter/ Waitress
Frasers Hospitality
Location: Harrogate
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