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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Frasers Hospitality, part of the iconic Hotel Du Vin brand, known for stylish hotels and bistro dining.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, and fully funded apprenticeships.
- Why this job: Make unforgettable memories for guests while developing your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for hospitality!
- Other info: Work with a sustainable company that values wellness and community involvement.
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Join to apply for the Waiter / Waitress role at Frasers Hospitality
Waiter / Waitress, The Avon Gorge by Hotel Du Vin
Rate of Pay / Hours: OTE Up to £13.30 per Hour (Including TRONC) plus Generous Company Benefits, Training & Development / 14 Hours per Week
Type of Contract: Permanent
Location: Bristol, Clifton Village
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life.
The Avon Gorge Hotel is part of the iconic Hotel Du Vin brand of hotels with Hotel du Vin, guests enjoy relaxed, stylish townhouse hotels and delicious bistro dining at sensible prices. Beautiful bedrooms feature luxuries such as roll-top baths, monsoon showers, fluffy bathrobes, and plentiful bathroom goodies. The wine theme is obvious throughout the hotels, with each bedroom sponsored by, and named after, an eminent wine company. And the walls are hung with hundreds of prints, lithographs and other wine-related memorabilia. In the bistros and bars, we serve classic dishes and drinks in comfortable surroundings, and offer an extensive, eclectic wine selection.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
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Hospitality
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Waiter / Waitress employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and wine list at The Avon Gorge by Hotel Du Vin. Knowing the offerings inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing stories about how you handled busy situations can demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the restaurant operates seven days a week, showing that you're open to working evenings and weekends can make you a more attractive candidate.
✨Tip Number 4
Express your enthusiasm for career development opportunities. Mentioning your interest in the apprenticeship programmes and potential progression into F&B Management can set you apart as someone eager to grow within the company.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at Frasers Hospitality. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the hospitality industry. Emphasise any previous roles in food and beverage service, and include specific examples of how you've contributed to a positive dining experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to work at Frasers Hospitality. Mention why you are drawn to their brand and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Frasers Hospitality
✨Know the Menu
Familiarise yourself with the menu and drinks offered at The Avon Gorge. Being able to discuss dishes and recommend items shows your enthusiasm and knowledge, which can impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about creating memorable experiences for guests, so showcasing your ability to handle various situations will be key.
✨Show Flexibility
Since the restaurant operates seven days a week, emphasise your willingness to work varied shifts. Highlighting your flexibility can make you a more attractive candidate for the team.
✨Express Interest in Development
Mention your eagerness to learn and grow within the company. Frasers Hospitality values internal development, so showing that you're keen on progressing into roles like F&B Management can set you apart from other candidates.
