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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Frasers Hospitality, part of the iconic Hotel Du Vin brand, known for stylish hotels and bistro dining.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, and fully funded apprenticeships.
- Why this job: Make unforgettable memories for guests while developing your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for hospitality!
- Other info: Work with a sustainable company that values wellness and community involvement.
Overview
Role: Waiter/Waitress – Hotel Du Vin
Location: Bristol City Centre
Salary: £14.30 per hour inc. Tronc
Hours: 20 per week
Location: Bristol City Centre
Role details
In this role you will be the face of the restaurant, you\\\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week and can discuss shift patterns and contracted hours at interview. We offer career training with nationally recognized apprenticeships alongside brand training.
Responsibilities
- Be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
- Support a positive guest experience and collaborate with team members to meet service standards.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of shops, experiences, holidays and more
- Cycle to work scheme – save up to 40% on bikes
- Healthcare Cash Plans – dental, optical, medical and more
- Referral schemes that pay up to £1500
- A uniform that is practical and comfortable
- Wellness & National Campaign Days Calendar and Wagestream pay access
- Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
- Support for charitable partnerships and employee assistance programs
Our Sustainability Goals
- 100% renewable electricity usage
- Recycling target of at least 70% of hotel waste
- Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen systems
- Volunteer days for sustainable charities (2 days per year, paid)
Our Diversity & Equal Opportunity Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Waiter/ Waitress employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the menu and wine list at The Avon Gorge by Hotel Du Vin. Knowing the offerings inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing stories about how you handled busy situations can demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the restaurant operates seven days a week, showing that you're open to working evenings and weekends can make you a more attractive candidate.
✨Tip Number 4
Express your enthusiasm for career development opportunities. Mentioning your interest in the apprenticeship programmes and potential progression into F&B Management can set you apart as someone eager to grow within the company.
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at Frasers Hospitality. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the hospitality industry. Emphasise any previous roles in food and beverage service, and include specific examples of how you've contributed to a positive dining experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to work at Frasers Hospitality. Mention why you are drawn to their brand and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Frasers Hospitality
✨Know the Menu
Familiarise yourself with the menu and drinks offered at The Avon Gorge. Being able to discuss dishes and recommend items shows your enthusiasm and knowledge, which can impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about creating memorable experiences for guests, so showcasing your ability to handle various situations will be key.
✨Show Flexibility
Since the restaurant operates seven days a week, emphasise your willingness to work varied shifts. Highlighting your flexibility can make you a more attractive candidate for the team.
✨Express Interest in Development
Mention your eagerness to learn and grow within the company. Frasers Hospitality values internal development, so showing that you're keen on progressing into roles like F&B Management can set you apart from other candidates.
