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- Tasks: Lead a talented team and provide top-notch spa treatments to guests.
- Company: Frasers Hospitality is known for its luxurious hospitality experiences.
- Benefits: Enjoy discounted stays, high street discounts, and wellness initiatives.
- Why this job: Join a vibrant culture focused on guest satisfaction and personal growth.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent required.
- Other info: Work with eco-friendly practices and enjoy flexible pay options.
The predicted salary is between 28000 - 42000 ÂŁ per year.
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Manchester
Spa Manager Required For Our Popular Spa
Relax and enjoy providing a Zen experience for every guest.
Competitive Salary, 32 Hours
Permanent Contract
Manchester
Spa Manager Required For Our Popular Spa
Relax and enjoy providing a Zen experience for every guest.
You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the ESPA products we use and gain experience in a high end Spa.
Main Duties Will Be
- Carrying out a range of ESPA treatments to a high standard
- Maintain the standards of the Spa by supervising the team
- Welcoming clients in to the Spa for their treatments in a 5* manner
- Booking in clients on Spa computer system and taking phone calls
- Achieving retail targets
- Building a regular client base
- Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard
Knowledge, Experience And Skills Required
- Qualified to NVQ Level 3 Beauty Therapy or equivalent
- Excellent interpersonal skills
- High standard of personal appearance
- Computer literate
- Self-motivated
- Good team player
- Must have own transport
Interested?? Click Apply Now In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from ÂŁ65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from ÂŁ5 per month
- Referral schemes that pay up to ÂŁ1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare
- Bonus Plan based on clear and transparent KPI’s
- Critical Illness cover
- Life Assurance
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Spa Manager, Malmaison employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager, Malmaison
✨Tip Number 1
Familiarise yourself with ESPA products and treatments. Since the role requires delivering high-quality ESPA treatments, having a solid understanding of their product line will not only impress during interviews but also show your commitment to providing exceptional service.
✨Tip Number 2
Network within the hospitality and wellness industry. Attend local spa events or workshops to meet professionals in the field. Building relationships can lead to valuable insights and potential referrals for the Spa Manager position.
✨Tip Number 3
Showcase your leadership skills. As a Spa Manager, you'll be supervising a team, so highlight any previous experience in management or team leadership. Be prepared to discuss how you motivate and develop your team to achieve high standards.
✨Tip Number 4
Research Frasers Hospitality's values and sustainability initiatives. Understanding their commitment to sustainability and employee well-being can help you align your answers during interviews, demonstrating that you're a good cultural fit for the company.
We think you need these skills to ace Spa Manager, Malmaison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa management and beauty therapy. Emphasise your qualifications, such as NVQ Level 3 Beauty Therapy, and any previous roles that demonstrate your ability to maintain high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your commitment to providing exceptional guest experiences. Mention specific ESPA treatments you are familiar with and how you can contribute to building client relationships.
Highlight Interpersonal Skills: In your application, stress your excellent interpersonal skills. Provide examples of how you've successfully interacted with clients in previous roles, ensuring they feel welcomed and valued.
Showcase Team Leadership: If you have experience supervising a team, make sure to include this in your application. Discuss how you’ve motivated team members to achieve retail targets and maintain cleanliness and organisation within the spa.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Passion for Spa Treatments
Make sure to express your enthusiasm for spa treatments and the ESPA products used at the spa. Share any relevant experiences or training that highlight your commitment to delivering exceptional service.
✨Demonstrate Leadership Skills
As a Spa Manager, you'll need to supervise a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past, ensuring high standards of service.
✨Highlight Interpersonal Skills
Excellent interpersonal skills are crucial in this role. Be ready to share examples of how you've built strong client relationships and handled difficult situations with grace and professionalism.
✨Prepare for Client Interaction Scenarios
Since welcoming clients is a key part of the job, think about how you would create a warm and inviting atmosphere. Prepare to role-play scenarios where you greet clients and book appointments, showcasing your customer service skills.
