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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers luxury stays with a focus on style and hospitality across the UK.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Be part of a vibrant team, make a difference, and grow your career in hospitality.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Work with a company committed to sustainability and community support.
Rate of Pay / Hours: £11.95 per Hour plus Generous Company Benefits, Training & Development
Type of Contract: Casual
Location: Birmingham
Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned daily to the highest standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night's stay.
As a Room Attendant, you will interact with our guests, so conversational English is essential, as is the ability to work independently for periods of time. You will be a vital cog in the Hotel Du Vin machine, ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
Need flexibility? You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at the interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn’t required, but a positive attitude and desire to make a difference within the hotel is essential.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off the best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Instant access to your pay as it’s earned through Wagestream.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Room Attendant, Hotel Du Vin employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with the Hotel Du Vin brand and its values. Understanding their commitment to luxury and customer service will help you align your responses during the interview, showcasing that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your ability to work independently and manage your time effectively. As a Room Attendant, you'll need to demonstrate that you can maintain high standards while working on your own, so think of examples from past experiences where you've done this.
✨Tip Number 3
Brush up on your conversational English skills. Since you'll be interacting with guests, being able to communicate clearly and confidently will be crucial. Practising common hospitality phrases can give you an edge.
✨Tip Number 4
Show enthusiasm for the role and the opportunity for growth within the company. Mentioning your interest in their apprenticeship scheme can highlight your long-term commitment and eagerness to develop your career with them.
We think you need these skills to ace Room Attendant, Hotel Du Vin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and adapt, as well as your positive attitude towards making a difference in the hotel environment.
Showcase Communication Skills: Since conversational English is essential, consider including examples of past experiences where you effectively communicated with guests or team members. This will demonstrate your ability to interact well in a hospitality setting.
Highlight Flexibility: Mention your availability and willingness to work flexible hours, as this is an important aspect of the job. If you can accommodate different shift patterns, make sure to state that clearly in your application.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Mention specific examples that highlight your meticulous nature.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview to demonstrate your ability to connect with guests.
✨Express Your Flexibility
The role requires flexibility in working hours. Be honest about your availability and willingness to adapt to different shifts. Highlight any previous experience where you successfully managed changing schedules or worked in a dynamic environment.
✨Emphasise Your Positive Attitude
A positive attitude is essential for this role. Share stories that reflect your enthusiasm for helping others and making a difference in their experience. Employers appreciate candidates who bring energy and positivity to their teams.
