Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Room Attendant, you'll ensure guest satisfaction through excellent housekeeping and service.
- Company: Frasers Hospitality is a global leader in serviced apartments, known for its friendly and collaborative culture.
- Benefits: Enjoy competitive pay, discounts, wellness programmes, and instant access to your earnings with Wagestream.
- Why this job: Join a passionate team dedicated to creating memorable experiences for guests while developing your skills.
- Qualifications: Experience in a similar role, attention to detail, and a passion for customer service are essential.
- Other info: We promote sustainability and offer volunteer days for eco-charities, plus uniforms are provided.
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
What you will be doing as a Room Attendant:
As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas, overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift. You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience.
What we’re looking for:
- You have proven experience in a similar role.
- Excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your friends a job!).
- Uniforms are provided.
- Wellness & National Campaign Days which promote and encourage different activities throughout the year.
- Wagestream giving instant access to your pay as it’s earned.
- We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.
- We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant, Fraser Suites employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Fraser Suites
✨Tip Number 1
Familiarise yourself with Fraser Hospitality's core values: collaborative, real, respectful, and progressive. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've gone above and beyond to ensure guest satisfaction. This will show your passion for creating memorable experiences, which is key for the Room Attendant role.
✨Tip Number 3
Research the location of Fraser Place Canary Wharf and understand the type of clientele they attract. Being knowledgeable about the area can help you tailor your responses during interviews and show your enthusiasm for the position.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Room Attendant, Fraser Suites
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, time management skills, and any customer service experience that aligns with the Room Attendant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Fraser Suites and how your values align with theirs, particularly their focus on creating memorable experiences for guests.
Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to include examples of your teamwork skills in both your CV and cover letter. Share experiences where you collaborated effectively with others to achieve a common goal.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Passion for Customer Service
As a Room Attendant, your enthusiasm for creating memorable experiences is key. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure guest satisfaction.
✨Highlight Attention to Detail
This role requires excellent attention to detail. During the interview, mention specific instances where your keen eye for detail made a difference in your work, whether it was in cleaning, organising, or managing tasks.
✨Demonstrate Team Spirit
Frasers Hospitality values teamwork highly. Be ready to discuss how you’ve collaborated with colleagues in the past, and how you contribute to a positive team environment, especially in high-pressure situations.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to manage time effectively or resolve conflicts, and be ready to explain your thought process.
