At a Glance
- Tasks: As a Room Attendant, you'll clean guest bedrooms to high standards daily.
- Company: Frasers Hospitality offers luxury boutique hotels across the UK, known for style and hospitality.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programmes.
- Why this job: Join a supportive team with opportunities for growth and a focus on sustainability.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible shifts available, with wellness initiatives and community volunteering days.
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Room Attendant, Malmaison
Rate of Pay ÂŁ12.50 / 16 Hours per week & 32 Hours per week
Type of Contract: Permanent
Location: Belfast
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn\’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
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In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from ÂŁ65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from ÂŁ5 per month
- Referral schemes that pay up to ÂŁ1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and high standards will help you align your responses during the interview, showcasing that you're a good fit for their team.
✨Tip Number 2
Practice your conversational English skills, as you'll be interacting with guests regularly. Being able to communicate effectively will not only boost your confidence but also demonstrate your ability to provide excellent customer service.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the role requires adaptability, showing that you're open to different working hours can make you stand out as a candidate.
✨Tip Number 4
Emphasise your positive attitude and eagerness to learn. Even if you lack experience, demonstrating a strong desire to contribute and grow within the company can leave a lasting impression on the hiring team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant. Highlight your attention to detail and ability to maintain high standards in your application.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise any previous experience in housekeeping or customer service, even if it's informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your positive attitude and willingness to learn, as these traits are essential for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, such as cleaning or organising.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to discuss how you would handle guest interactions, ensuring you come across as friendly and approachable.
✨Express Your Willingness to Learn
Frasers Hospitality values a positive attitude and a desire to make a difference. Be prepared to discuss your eagerness to learn and grow within the company, especially regarding their apprenticeship programme. This shows you're committed to your career development.
✨Prepare for Physical Demands
The role requires a level of fitness, so be ready to discuss how you manage physical tasks. You might want to mention any relevant experiences that demonstrate your ability to handle physically demanding work, which will reassure them of your capability to meet job requirements.