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- Tasks: As a Room Attendant, you'll clean guest bedrooms to ensure a perfect stay.
- Company: Join Hotel du Vin, a stylish and luxurious hotel chain across the UK.
- Benefits: Enjoy £12.50/hour, flexible shifts, discounts, and fully funded apprenticeships.
- Why this job: Be part of a supportive team with opportunities for growth and a positive impact on guests.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Work in a sustainable environment with wellness initiatives and community support.
Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 24 Hours per Week
Location: Bristol, Clifton Village
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night's stay.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
Need flexibility… You will predominantly work set shifts, usually between 9am – 3pm, 4 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In Addition To Competitive Rates Of Pay We Offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earnt.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific standards of cleanliness and service expected at Hotel Du Vin. Research their brand values and customer reviews to understand what guests appreciate most, which will help you align your approach during interviews.
✨Tip Number 2
Practice your conversational English skills, as you'll be interacting with guests regularly. Engaging in role-play scenarios with friends or family can help you feel more confident when discussing your experiences and answering questions.
✨Tip Number 3
Showcase your flexibility and willingness to adapt to different shift patterns. Be prepared to discuss your availability during the interview, as this can demonstrate your commitment to meeting the hotel's needs.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's not directly related to housekeeping. Emphasising your positive attitude and desire to contribute to a great guest experience can set you apart from other candidates.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, even if it's not directly in housekeeping. Emphasise any roles where attention to detail and customer service were key.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Room Attendant role at Frasers Hospitality. Mention your ability to work independently and your commitment to maintaining high standards.
Showcase Your Communication Skills: Since conversational English is essential, consider including examples of how you've effectively communicated in previous roles. This could be through teamwork or guest interactions.
Highlight Your Flexibility: Mention your willingness to work flexible hours and adapt to the needs of the hotel. This shows that you're ready to meet the demands of the role and contribute positively to the team.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure high standards in your previous roles or any relevant experiences. Mention specific examples of tasks where attention to detail made a difference.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to explain how you would handle guest interactions, ensuring a friendly and professional approach.
✨Express Your Willingness to Learn
Frasers Hospitality values a positive attitude and a desire to make a difference. Highlight your eagerness to learn and adapt, especially regarding the training provided for using chemicals and equipment. This shows you're committed to doing the job well.
✨Discuss Your Flexibility
The role requires flexibility in working hours. Be honest about your availability and willingness to work different shifts. If you have preferences, mention them, but also express your openness to accommodate the hotel's needs.
