Room Attendant

Room Attendant

Manchester Full-Time No home office possible
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At a Glance

  • Tasks: As a Room Attendant, you'll clean guest bedrooms to ensure a perfect stay.
  • Company: Join Malmaison, a stylish hotel chain known for luxury and hospitality across the UK.
  • Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
  • Why this job: Be part of a vibrant team, make a difference, and grow your career in hospitality.
  • Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
  • Other info: Flexible shifts, wellness initiatives, and eco-friendly practices make this role unique.

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Room Attendant, Malmaison

Rate of Pay £12.50 /12 Hours per week

Type of Contract: Permanent

Location: Manchester Deansgate

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn\’t required but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In Addition To Competitive Rates Of Pay We Offer

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Room Attendant employer: Frasers Hospitality

Frasers Hospitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive pay, flexible working hours, and extensive benefits including discounted stays and fully funded apprenticeship programmes, employees are encouraged to grow within the company while enjoying a supportive environment. Located in the heart of Manchester, our team members also benefit from engaging wellness initiatives and a commitment to sustainability, making it a rewarding place to build a career in hospitality.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and high standards will help you align your responses during any interviews or conversations with the hiring team.

✨Tip Number 2

Practice your conversational English skills, as this role requires interaction with guests. Engaging in casual conversations with friends or family can boost your confidence and fluency.

✨Tip Number 3

Showcase your positive attitude and willingness to learn during any interactions. Employers value candidates who are eager to make a difference and contribute positively to the team environment.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shift patterns. Since the role offers various start times, expressing your willingness to adapt can set you apart from other candidates.

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Physical Fitness
Communication Skills
Teamwork
Customer Service Orientation
Ability to Work Independently
Flexibility
Basic English Proficiency
Knowledge of Cleaning Techniques
Adaptability
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and adapt, as well as your positive attitude towards making a difference in the hotel environment.

Showcase Communication Skills: Since conversational English is essential, consider including examples of past experiences where you effectively communicated with guests or team members. This will demonstrate your ability to interact positively with guests.

Highlight Flexibility and Fitness: Mention your flexibility regarding shift timings and your physical fitness, as the role requires a level of fitness to perform cleaning tasks efficiently. This shows that you understand the demands of the job.

How to prepare for a job interview at Frasers Hospitality

✨Show Your Attention to Detail

As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Share specific examples that highlight your commitment to high standards.

✨Demonstrate Your Communication Skills

Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview. This will help demonstrate your ability to connect with guests.

✨Express Your Flexibility

The role requires flexibility in working hours. Be honest about your availability and willingness to adapt to different shifts. Mention any previous experiences where you successfully managed changing schedules or worked under varying conditions.

✨Highlight Your Positive Attitude

Frasers Hospitality values a positive attitude and a desire to make a difference. Share stories that reflect your enthusiasm for teamwork and your commitment to providing excellent service. This will show that you're not just looking for a job, but are genuinely interested in contributing to the hotel's success.

Room Attendant
Frasers Hospitality
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