Restaurant Supervisor

Restaurant Supervisor

Newcastle upon Tyne Full-Time No home office possible
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Frasers Hospitality

At a Glance

  • Tasks: Supervise restaurant operations and deliver exceptional service to guests.
  • Company: Join the vibrant team at Malmaison Newcastle, known for its unique hospitality.
  • Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
  • Why this job: Be part of a fun environment where you can grow and make guests smile.
  • Qualifications: Passion for hospitality and strong leadership skills.
  • Other info: Opportunities for internal progression and a commitment to sustainability.

Overview

Restaurant Supervisor, Malmaison
Rate of Pay £12.58 per hour
Type of Contract – Permanent
Location – Malmaison Newcastle, Quayside
Competitive Salary, Plus Generous Company Benefits, Training & Development

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails – almost as much as you do!

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In Addition To Competitive Rates Of Pay We Offer

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitality

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Restaurant Supervisor employer: Frasers Hospitality

At Malmaison Newcastle, we pride ourselves on creating a vibrant and supportive work environment where high standards and exceptional service are at the heart of everything we do. As a Restaurant Supervisor, you'll enjoy competitive pay, generous benefits, and ample opportunities for career progression within our dynamic hospitality group, all while being part of a team that values creativity, sustainability, and employee well-being.
Frasers Hospitality

Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Supervisor

✨Tip Number 1

Get to know the company culture before your interview. Check out Malmaison's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.

✨Tip Number 2

Practice your people skills! As a Restaurant Supervisor, you'll be dealing with guests and staff alike. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that celebrity service they’re after.

✨Tip Number 3

Don’t just wait for the job to come to you! Apply through our website and make sure to follow up. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it’s a great way to stand out from the crowd!

✨Tip Number 4

Be ready to share your passion for food and drink during the interview. Talk about your favourite dishes or cocktails and how you’d create memorable experiences for guests. Your enthusiasm can really set you apart from other candidates!

We think you need these skills to ace Restaurant Supervisor

Customer Service
Team Leadership
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Training and Development
Adaptability
Sales Skills
Conflict Resolution
Food and Beverage Knowledge
Health and Safety Compliance
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for food, drink, and making guests smile shine through. We want to see that you’re genuinely excited about the role and ready to deliver that celebrity service we pride ourselves on.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Supervisor position. Highlight relevant experience and skills that match the job description. We appreciate when applicants take the time to show us why they’re a perfect fit!

Be Clear and Concise: Keep your application straightforward and to the point. We love clarity! Use bullet points where possible and make sure your key achievements stand out. This helps us quickly see what makes you a great candidate.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!

How to prepare for a job interview at Frasers Hospitality

✨Know Your Menu

Familiarise yourself with the restaurant's menu, including special dishes and drinks. This shows your passion for food and drink, which is essential for a Restaurant Supervisor role. Be ready to discuss your favourite items and how you would recommend them to guests.

✨Showcase Your People Skills

As a Restaurant Supervisor, you'll be interacting with both staff and guests. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. Highlight your ability to create a positive atmosphere and make guests feel valued.

✨Demonstrate Leadership Qualities

Think about times when you've taken charge or led a team. Discuss your approach to motivating staff and ensuring high standards are met. This will show that you're ready to step into a supervisory role and can handle the responsibilities that come with it.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, training opportunities, and expectations for the role. This not only demonstrates your interest but also helps you gauge if the company aligns with your career goals. It’s a two-way street!

Restaurant Supervisor
Frasers Hospitality
Location: Newcastle upon Tyne
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