Restaurant Manager, Malmaison

Restaurant Manager, Malmaison

Newcastle upon Tyne Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring guests receive top-notch service and unforgettable experiences.
  • Company: Join Malmaison, a trendy hospitality brand known for its exceptional food, drink, and atmosphere.
  • Benefits: Enjoy discounts on stays, meals, and high street shopping, plus health plans and wellness initiatives.
  • Why this job: Be part of a fun culture that values growth, creativity, and making lasting memories for guests.
  • Qualifications: High standards in service and a passion for hospitality are essential; experience is a plus.
  • Other info: Opportunities for career progression and a commitment to sustainability make this role unique.

The predicted salary is between 30000 - 42000 £ per year.

Generous Company Benefits, Training & Development

Rate of Pay / Hours: 45 hours a week

Type of Contract: Permanent

Location: Newcastle

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do! We create memories that the guest will never forget. This could be the next step for you into a Senior Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it’s earned.
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
  • Private Medical Healthcare upon completing your probationary period.
  • Bonus Plan based on clear and transparent KPI’s.
  • Critical Illness cover.
  • Life Assurance.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels.
  • Moved to a chemical free cleaning system in our bedrooms and public areas.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Restaurant Manager, Malmaison employer: Frasers Hospitality

Malmaison is an exceptional employer that prioritises employee well-being and career development, offering a vibrant work culture in the heart of Newcastle. With generous benefits including heavily discounted accommodation, comprehensive training programmes, and a commitment to sustainability, we empower our team to thrive while delivering outstanding service. Join us for a rewarding career where your passion for food and hospitality can flourish, and enjoy unique perks that make every day at work enjoyable.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Manager, Malmaison

✨Tip Number 1

Familiarise yourself with Malmaison's unique brand and values. Understanding their commitment to high standards and guest satisfaction will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Malmaison. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss your experience in managing teams and delivering exceptional customer service. Highlight specific examples that demonstrate your ability to create memorable experiences for guests.

✨Tip Number 4

Show enthusiasm for the food and beverage industry. Being passionate about food, wine, and cocktails will resonate well with the hiring team and reflect your fit for the role.

We think you need these skills to ace Restaurant Manager, Malmaison

Leadership Skills
Customer Service Excellence
Team Management
Financial Acumen
Inventory Management
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Knowledge of Food and Beverage Operations
Health and Safety Compliance
Training and Development
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Restaurant Manager position at Malmaison. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in the hospitality industry. Focus on achievements that demonstrate your ability to deliver high standards of service and manage a team effectively.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for working with Malmaison. Mention specific examples of how you have created memorable experiences for guests in previous roles.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.

How to prepare for a job interview at Frasers Hospitality

✨Show Your Passion for Hospitality

Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests, as this aligns perfectly with Malmaison's focus on delivering celebrity service.

✨Demonstrate Leadership Skills

As a Restaurant Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and developed staff in previous roles. Highlight any experience you have in training and mentoring others.

✨Know the Brand Inside Out

Research Malmaison thoroughly before your interview. Familiarise yourself with their values, menu offerings, and unique selling points. This will not only show your enthusiasm but also help you answer questions more effectively and ask insightful ones in return.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully resolved conflicts or improved service standards, and be ready to share these stories.

Restaurant Manager, Malmaison
Frasers Hospitality
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  • Restaurant Manager, Malmaison

    Newcastle upon Tyne
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-06-13

  • F

    Frasers Hospitality

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