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- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant Malmaison team in a dynamic hospitality environment.
- Benefits: Enjoy discounted stays, dining perks, and wellness activities.
- Why this job: Perfect for night owls who love hospitality and want to make a difference.
- Qualifications: Night shift experience preferred; flexibility is key.
- Other info: Opportunities for career growth and development through apprenticeships.
The predicted salary is between 11 - 15 £ per hour.
Pay: Up to £13.13 per hour / 40 hours.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Responsibilities- Take responsibility for the Food & Beverage Department of the hotel during the night.
- Welcome guests to the hotel in a friendly and helpful manner.
- Ensure that public areas are kept immaculate and prepare meeting and event spaces for the next day.
- Assist guests with luggage and handle enquiries.
- Carry out nightly Health and Safety audits.
- Be organized and an excellent communicator.
- Experience of working in a similar role is beneficial and experience of night shift work is essential.
- Open to working a range of shifts and days; flexibility is required.
- We are open 7 days a week, 365 days a year.
Successful candidates can look to progress through to Night Supervisory or Assistant Night Management roles. We offer nationally recognized apprenticeships alongside brand training to support your career development.
Benefits & Perks- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off dining in Brasseries and Bistros.
- Fully funded Apprenticeship programmes paired with career development.
- High Street discounts on a range of shops, experiences, holidays and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans (dental, optical, medical and more).
- Referral schemes that pay up to £1500.
- A decent uniform.
- Wellness & National Campaign Days Calendar and paid wellbeing activities.
- Wagestream – let you access earnings in real time.
- Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
- Supportive charitable partnerships and Employee Assistance Programme – free, confidential advice 24/7.
- 100% of electricity generated from renewable energy.
- Recycle a minimum of 70% of hotel waste.
- Move to a chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system for kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Night Porter, Malmaison in Oxford employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter, Malmaison in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Malmaison.
✨Tip Number 2
Be ready for the interview! Research Malmaison and understand their brand values. Prepare to discuss how your experience aligns with their expectations, especially around guest service and maintaining high standards during the night shift.
✨Tip Number 3
Show off your flexibility! Since the Night Porter role requires working various shifts, be sure to highlight your willingness to adapt. Mention any previous experience with night shifts to demonstrate you're up for the challenge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Malmaison and other Frasers Hospitality brands right there.
We think you need these skills to ace Night Porter, Malmaison in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Night Porter where guest interaction is key.
Tailor Your Experience: Make sure to highlight any relevant experience you have in similar roles or night shifts. We love seeing how your past experiences align with what we’re looking for, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes our job easier when reviewing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Frasers Hospitality
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with the hotel’s operations during the night, including guest services and health and safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, you'll need to communicate effectively with guests and staff. During the interview, demonstrate your ability to engage with others by sharing examples of how you've handled guest enquiries or resolved issues in previous roles. This will highlight your interpersonal skills.
✨Emphasise Flexibility and Reliability
Since the role requires working various shifts, it's crucial to convey your flexibility and reliability. Be prepared to discuss your availability and any previous experience working night shifts. This shows that you can adapt to the demands of the job and are committed to being there when needed.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, or career progression opportunities. This not only shows your enthusiasm for the position but also helps you determine if the company is the right fit for you.
