At a Glance
- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant Malmaison team in Oxford, known for its welcoming atmosphere.
- Benefits: Enjoy competitive pay, discounts on stays, dining, and wellness perks.
- Why this job: Perfect for night owls wanting to make a difference while developing their career.
- Qualifications: Experience in hospitality or night shifts is a plus; flexibility is key.
- Other info: Opportunities for career progression and supportive training available.
The predicted salary is between 13 - 13 £ per hour.
Pay: Up to £13.13 per hour / 40 hours.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Responsibilities- Take responsibility for the Food & Beverage Department of the hotel during the night.
- Welcome guests to the hotel in a friendly and helpful manner.
- Ensure that public areas are kept immaculate and prepare meeting and event spaces for the next day.
- Assist guests with luggage and handle enquiries.
- Carry out nightly Health and Safety audits.
- Be organized and an excellent communicator.
- Experience of working in a similar role is beneficial and experience of night shift work is essential.
- Open to working a range of shifts and days; flexibility is required.
- We are open 7 days a week, 365 days a year.
Successful candidates can look to progress through to Night Supervisory or Assistant Night Management roles. We offer nationally recognized apprenticeships alongside brand training to support your career development.
Benefits & Perks- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off dining in Brasseries and Bistros.
- Fully funded Apprenticeship programmes paired with career development.
- High Street discounts on a range of shops, experiences, holidays and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans (dental, optical, medical and more).
- Referral schemes that pay up to £1500.
- A decent uniform.
- Wellness & National Campaign Days Calendar and paid wellbeing activities.
- Wagestream – let you access earnings in real time.
- Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
- Supportive charitable partnerships and Employee Assistance Programme – free, confidential advice 24/7.
- 100% of electricity generated from renewable energy.
- Recycle a minimum of 70% of hotel waste.
- Move to a chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system for kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Night Porter in Oxford employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Oxford
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Malmaison Oxford's layout, services, and vibe. This way, when you walk in for your interview, you can chat confidently about how you’d enhance the guest experience.
✨Tip Number 2
Show off your night owl skills! If you've got experience working night shifts, share those stories. Talk about how you’ve handled late-night challenges and kept things running smoothly – it’ll show you’re the perfect fit for the Night Porter role.
✨Tip Number 3
Be ready to demonstrate your communication skills. As a Night Porter, you'll be the face of the hotel during the night. Practice how you’d welcome guests and handle their queries with a friendly approach – it’s all about making them feel at home!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Malmaison.
We think you need these skills to ace Night Porter in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Night Porter, you'll be welcoming guests, so show us how you’d make them feel at home.
Highlight Relevant Experience: Make sure to mention any previous experience in similar roles or night shifts. We love seeing how your background aligns with what we’re looking for, so don’t hold back on sharing those details that make you a great fit for the Night Porter position.
Be Organised and Clear: Keep your application neat and structured. We appreciate clarity, so use bullet points or short paragraphs to make it easy for us to read. This reflects the organisational skills we value in our Night Porters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Frasers Hospitality
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing the Food & Beverage Department and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, you'll need to be an excellent communicator. During the interview, highlight your experience in handling guest enquiries and assisting with luggage. Use examples from past roles to demonstrate how you've effectively communicated in challenging situations.
✨Emphasise Flexibility and Organisation
This role requires flexibility with shifts and a knack for organisation. Be prepared to discuss your availability and how you manage your time during night shifts. Share any experiences where you successfully juggled multiple tasks or adapted to changing circumstances.
✨Align with Sustainability Goals
Malmaison is committed to sustainability, so it’s a good idea to mention your awareness of eco-friendly practices. Talk about any previous experience you have with sustainable initiatives or how you can contribute to their goals, like recycling or using eco-friendly products.