Night Porter, Hotel Du Vin

Night Porter, Hotel Du Vin

Poole Full-Time No home office possible
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At a Glance

  • Tasks: As a Night Porter, you'll manage guest expectations and maintain hotel standards overnight.
  • Company: Join Frasers Hospitality, known for its exceptional service and vibrant hotel culture.
  • Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and fully funded apprenticeships.
  • Why this job: Be part of a dynamic team that values your growth and offers real career progression.
  • Qualifications: Experience in a similar role is beneficial; night shift experience is essential.
  • Other info: We promote sustainability and offer wellness initiatives to support our staff.

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Join to apply for the Night Porter, Hotel Du Vin role at Frasers Hospitality

Night Porter

Hotel du Vin Poole

£12.50 per Hour + TRONC, 32 Hours per Week

Permanent Contract

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate – you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.

In Addition To Competitive Rates Of Pay We Offer

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Hospitality

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Night Porter, Hotel Du Vin employer: Frasers Hospitality

Frasers Hospitality is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. As a Night Porter at Hotel Du Vin in Poole, you will enjoy competitive pay, flexible shift patterns, and numerous benefits including discounted stays, career training through fully funded apprenticeships, and a supportive environment that encourages sustainability and community involvement.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter, Hotel Du Vin

✨Tip Number 1

Familiarise yourself with the Hotel Du Vin brand and its values. Understanding their commitment to guest experience and sustainability will help you align your responses during the interview, showcasing that you're a good fit for their culture.

✨Tip Number 2

Highlight any previous experience in hospitality or night shifts when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the role and the work environment, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss your organisational skills and ability to handle multiple tasks at night. Think of specific examples from past roles where you successfully managed responsibilities under pressure, as this is crucial for a Night Porter.

✨Tip Number 4

Show enthusiasm for the role by expressing your willingness to learn and grow within the company. Mentioning your interest in their apprenticeship programmes can demonstrate your commitment to professional development and long-term career goals.

We think you need these skills to ace Night Porter, Hotel Du Vin

Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Health and Safety Awareness
Organisational Skills
Teamwork
Flexibility
Experience in Hospitality
Night Shift Adaptability
Cleaning and Maintenance Skills
Guest Relations
Basic Food and Beverage Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality and night shifts. Emphasise skills like communication, organisation, and any previous roles that involved guest interaction.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Night Porter role. Mention specific aspects of the job description, such as managing guest expectations and maintaining standards, to demonstrate your understanding of the position.

Highlight Relevant Experience: If you have prior experience in similar roles, make sure to detail this in your application. Include examples of how you've successfully managed responsibilities like cleaning, guest assistance, or health and safety audits.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Frasers Hospitality

✨Show Your Hospitality Skills

As a Night Porter, you'll be the face of the hotel during the night. Make sure to highlight any previous experience in hospitality or customer service during your interview. Share specific examples of how you've gone above and beyond for guests.

✨Demonstrate Your Organisational Skills

The role requires excellent organisational skills, especially when managing the Food & Beverage Department and preparing meeting spaces. Be ready to discuss how you prioritise tasks and manage your time effectively, especially during busy periods.

✨Emphasise Your Communication Abilities

Effective communication is key in this role. Prepare to talk about how you handle guest inquiries and resolve issues. You might even want to role-play a scenario with the interviewer to showcase your approach.

✨Be Ready for Shift Work Discussion

Since the position involves night shifts, be prepared to discuss your availability and flexibility. Show that you're comfortable with the demands of night work and can adapt to varying shift patterns.

Night Porter, Hotel Du Vin
Frasers Hospitality
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