Assistant Night Manager in Newcastle upon Tyne

Assistant Night Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 27 - 34 £ / hour (est.) No home office possible
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Frasers Hospitality

At a Glance

  • Tasks: Oversee hotel operations at night and create memorable guest experiences.
  • Company: Join the vibrant team at Hotel du Vin Newcastle.
  • Benefits: Enjoy discounted stays, dining perks, and wellness support.
  • Why this job: Be a key player in a dynamic hospitality environment with growth opportunities.
  • Qualifications: Experience in hospitality management and a passion for guest service.
  • Other info: Work for a company committed to sustainability and employee well-being.

The predicted salary is between 27 - 34 £ per hour.

Responsibilities:

  • Oversee the running of the hotel from sundown to sunrise.
  • Manage guest expectations and ensure brand standards are maintained.
  • Assist in creating memorable experiences for guests.
  • Support internal development and progression toward Head of Department roles.

Benefits and Perks:

  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality (£65/night).
  • Discounted friends-and-family room rate (50% off best available rate).
  • 35% off dining at Brasseries and Bistros.
  • Fully funded apprenticeship programmes.
  • High-street discounts on a range of shops, experiences, and holidays.
  • Cycle-to-work scheme (save up to 40% on bikes).
  • Healthcare cash plans (dental, optical, medical) starting at £5 per month.
  • Referral schemes up to £1,500 for bringing friends.
  • Decent uniform.
  • Wellness & National Campaign Days calendar (Pay-Day lunches, National Popcorn Day, Mental Health Awareness week, etc.).
  • Wagestream instant access to pay (up to 50% of earned wages).
  • Loyalty bonus up to 50% of monthly salary every 6 months (subject to terms and conditions).
  • Complimentary stays on anniversary dates (1st, 3rd, 5th) with dinner, bed & breakfast.
  • Support for the Brain Charity.
  • Employee Assistance Programme – free, confidential advice 24/7.

Sustainability Goals:

  • 100% of electricity from renewable sources (wind farms).
  • Recycling at least 70% of hotel waste.
  • Chemical-free cleaning system in bedrooms and public areas, enzyme-based system in kitchens.
  • Volunteer work for sustainable charities 2 days per year on full pay.

Eligibility and Equal Opportunity:

Frasers Hospitality, Malmaison & Hotel Du Vin are equal-opportunity employers welcoming applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Assistant Night Manager in Newcastle upon Tyne employer: Frasers Hospitality

At Hotel du Vin Newcastle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive benefits such as heavily discounted accommodation rates, wellness initiatives, and a commitment to sustainability, we create a rewarding environment where our team can thrive while delivering memorable experiences for our guests.
Frasers Hospitality

Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Night Manager in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can really boost your chances of landing that Assistant Night Manager role.

✨Tip Number 2

Show up and shine! If you can, visit the hotel in person. Chat with staff, get a feel for the vibe, and express your enthusiasm for the role. It’s a great way to make a memorable impression before the interview.

✨Tip Number 3

Prepare for the unexpected! Think about scenarios you might face as an Assistant Night Manager and how you'd handle them. This shows you're ready to tackle challenges head-on and ensures you stand out during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Assistant Night Manager in Newcastle upon Tyne

Guest Management
Brand Standards Maintenance
Experience Creation
Team Support and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Leadership Skills
Adaptability
Conflict Resolution
Operational Oversight
Customer Service Excellence

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what makes you passionate about the hospitality industry.

Tailor Your Application: Make sure to customise your application for the Assistant Night Manager role. Highlight relevant experience and skills that align with our brand standards and guest expectations. This shows us you’re genuinely interested in joining our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s important – your skills and how they relate to the job!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re up-to-date with all the latest opportunities at StudySmarter and our partner hotels.

How to prepare for a job interview at Frasers Hospitality

✨Know the Hotel Inside Out

Before your interview, make sure you research Hotel du Vin Newcastle thoroughly. Familiarise yourself with their brand standards, guest services, and sustainability goals. This will show your genuine interest in the role and help you answer questions more confidently.

✨Prepare for Scenario Questions

As an Assistant Night Manager, you'll need to handle various situations. Prepare for scenario-based questions where you might have to demonstrate how you'd manage guest expectations or resolve issues during the night shift. Think of examples from past experiences that highlight your problem-solving skills.

✨Showcase Your Leadership Skills

Even though this is an assistant role, they’ll be looking for someone who can support internal development and lead by example. Be ready to discuss any previous leadership experiences, even if they were informal, and how you can contribute to creating memorable experiences for guests.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, opportunities for progression towards Head of Department roles, or how they maintain their sustainability goals. This shows that you’re not just interested in the job, but also in the company’s values and future.

Assistant Night Manager in Newcastle upon Tyne
Frasers Hospitality
Location: Newcastle upon Tyne
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